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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Beautiful bracelet and earrings! Customer service got back to me quickly
Was very pleased will be ordering again soon always happy always satisfied with the merchandise
Arrived on time, beautiful product, very nice packaging. Nothing else.
Great product, can't wait to get it. Easy service.
Beautiful addition to my daughter's collection I wish 2024 was all silver.
Their jewelry is beautiful. I love the earrings I purchased and will shop with them again. They also have a good range of prices.
The item was accurately described and easy to purchase. I even used the bracelet sizer. The bracelet is lovely.
Easy shopping and checkout experience. Also used the bracelet sizer.
Beautiful bracelet... great quality and received quickly.
Great website and easy checkout, but my new customer discount code did not apply when entered
Easy to search and choose, prompt delivery, beautiful earrings
Sizing not quite right - 7 in too small and way too tight but 8 is way too big
Communication is very good, and shipping was fast. I was pleased with the bracelet and would order from Ross-Simons again.
Very pleased with my purchase. Shipping was fast. Quality of the necklaces is very good. Price was good. Nice gifts.
You have very nice items. The prices make it very tempting to buy.
I have always loved Ross Simons because they have something for everyone in every budget range. Excellent quality and beautiful craftsmanship.
Found just what I was looking for to go with my white gold/silver pieces.
Not at all satisfied with the latest experience. I will think twice before ordering again.
Extremely hard to complete ordering process, screens would not follow in order.
I'm never disappointed with service or quality of Ross-Simmons's.
I've been shopping at Ross-Simons for many years. I'm a native Rhode Islander currently living in the VA suburbs of DC and (several decades ago) my mother and I shopped at the Barrington store. I know the quality well and wouldn't hesitate to recommend.
I'm a long-time Ross-Simons customer, dating back decades when my mother and I used to shop at their Barrington, RI, store. Customer service is great and their selection of merchandise is wide-ranging - there's something for everybody. I no longer live in Rhode Island but I still occasionally shop R-S online,
Easy site ti maneuver, item arrived quickly. I don't like being asked to review something before I have had a chance to use it, see if it holds up. The clasp looks cheap, so I will know soon if it actually works as expected.
Mechandise purchased was reasonably priced, of good quality and shipped in a prompt and efficient
Manner. I have never had to contact customer service for any reason.
The customer service is always impeccable. I always enjoy doing business with Ross-Simons Jewelers.
Wonderful experience, as always. I always find what I'm looking for. Great quality!
Easy to order. Came quickly. Monogram came out beautifully.
I buy a lot of my jewelry from Ross Simon's. The prices and quality are overall good
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We always hope our customers love the items they receive, and we regret that this wasn’t the case for you. If you're not 100% satisfied with your purchase, you're welcome to return it within 30 days of receipt. Setting up a return is easy to do online, and our Customer Care team is available at (800) 835-0919 should you need any assistance. A member of our Team is reaching out.