Ross-Simons has a rating of 4.7 stars from 11,826 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
My wife was disappointed with some of the pieces ranging from color to size of item. We initiated a return.
I have never had a problem with any of your merchandise. You all stand behind your work and customer satisfaction.
I ordered a cat pendant, added a 10k chain to wear it. When I opened the box, I was shocked at houw small the pendant was The details were too miniscule to see. Also the chains I ordered were so small that I wasn't sure if I could even open the clasp. Very disappointed as I had been very impressed with the images of the pendant online.
I placed my order and it arrived before expected. The necklace is beautiful, the packaging was exquisite 👌. Worth every penny!
Everything was great, the diamond earrings were a little smaller than I realized they would be, but it was fine!
Have been turning to Ross-Simon's more frequently for my jewelry purchases due to the quality of their products and service.
Easy to use website. Item arrived in a timely fashion and it was everything i had hoped for and more
Ross-Simons always has a wonder variety of colors and styles in every category. I keep discovery too much I like.
I've never been disappointed by the quality or service. Descriptions of items let you know exactly what you are getting.
They arrived, packaged beautifully, and the earrings were as I expected. I will wear them well. Thank You, Ross Simons.
Have shopped with Ross Simons for several years now. Always pleased with their jewelry. Good quality products and reasonable prices.
Little heart earrings are very pretty and small enough to be good for daily wear. I wish the bar catch was a little more substantial given the price.
I have the same silver initial bead bracelet, and my bestie complimented me on it. I decided to order her one for Christmas with her initial on it...and after a simple experience ordering it online, I received it within 5 days! My friend absolutely LOVES her bracelet! I would highly recommend this, we both love them and the ordering experience was excellent! Thank you!
Such AWESOME SUPERIOR quality multi colored stone bracelet that I absolutely love and plan on wearing it for a very special occasion that I have coming up soon!
Nice necklace but chain got tangled in knots during shipping. More care needs to be done with packaging to prevent this.
I have been a client of Ross Simon's for at least 20 years and have never been disappointed. This ring is one of my new favorites, The description is accurate and the ring is exceptional.
When I started to put the back on the post of one of the earrings, it completely bent downward. I was able to gently bend it back, though it's not straight. Now, I'm debating whether to return as it's likely to break due to weakness.
These earrings were purchased as a birthday gift and the recipient absolutely loved them! Never disappointed from anything ordered from Ross Simon!
I purchased the Italian 14K 7" Paper Clip bracelet. Received the bracelet and was SO disappointed! The weight of this bracelet felt feather light! I paid well over $262 for a "supposedly" 14KT bracelet. I won't make that mistake again. Very disappointed in this product. I contacted customer service. They were quick to respond and offered me a quick way to return the bracelet. At this time, I will keep the bracelet as reminder to buy at brick and mortar stores!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We are glad that you have been happy with your purchases and the value you have received!