business logo of Ross-Simons

Ross-SimonsReviews 13,596

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,408
shipping
50
quality
12,066
This company responds to reviews on average within 2 days

Instant Feedback

62,879 reviews

We monitor reviews for authenticity

New York
1 review
1 helpful vote
Follow JANET Y.
Unfollow JANET Y.
Share Review
Report Review

Silver anklet
May 19, 2023

Ordered and received in a timely fashion. The ankle bracelet is as advertised.

Date of experience: May 19, 2023
Texas
1 review
2 helpful votes
Follow Nancy L.
Unfollow Nancy L.
Share Review
Report Review

Love it!
May 19, 2023

Very easy, quick purchase. Love their online catalog.

Date of experience: May 19, 2023
North Carolina
1 review
1 helpful vote
Follow Cynthia D.
Unfollow Cynthia D.
Share Review
Report Review

Great service!
May 19, 2023

Pleasant shopping experience
I could not expect better service. Thank you!

Date of experience: May 19, 2023
Virginia
1 review
1 helpful vote
Follow LYA B.
Unfollow LYA B.
Share Review
Report Review

I was very happy to receive my order very fast and on time for Mother's Day and the jewelry was even better than the picture they had in their website.

Date of experience: May 19, 2023
Rhode Island
3 reviews
2 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Summer bracelet.
May 19, 2023
Updated review

Great sales and fantastic choices of good quality jewelry.

Date of experience: May 19, 2023

Special deals are so easily available
April 6, 2023
Previous review

Special deals are so easily available.

Date of experience: April 6, 2023
Massachusetts
2 reviews
2 helpful votes
Follow TMS S.
Unfollow TMS S.
Share Review
Report Review

False Advertisement
June 17, 2023

When I received this item it looked nothing like the item shown in the picture. The necklace pendant was very small, in the picture the necklace pendant appears to look big. This was a rip off.

Date of experience: May 18, 2023
Florida
1 review
1 helpful vote
Follow June D.
Unfollow June D.
Share Review
Report Review

Happy
May 18, 2023

Good -- no problems. Saw a picture and liked what I saw.

Date of experience: May 18, 2023
California
2 reviews
1 helpful vote
Follow Debra K.
Unfollow Debra K.
Share Review
Report Review

Gift for my daughter
May 18, 2023

She seemed to like them very much, and said she would wear them, so I gave a 5 star review.

Date of experience: May 18, 2023
Oregon
1 review
1 helpful vote
Follow L R.
Unfollow L R.
Share Review
Report Review

Great
May 18, 2023

Found what I wanted easy enough and shipping dates were pretty accurate

Date of experience: May 18, 2023
North Carolina
1 review
1 helpful vote
Follow Vicki L.
Unfollow Vicki L.
Share Review
Report Review

Great Purchase with Ross-Simons
May 18, 2023

Ross-Simons' website is always so easy to navigate. I found what I was looking for and ordered it. Easy Peasy! Item arrived quickly and was exactly as pictured. I'd order again!

Date of experience: May 18, 2023
Arizona
1 review
1 helpful vote
Follow KEITH N.
Unfollow KEITH N.
Share Review
Report Review

Excellent product
May 18, 2023

I was concerned about buying jewelry online, but the necklace is beautiful and exactly as advertised. The shipping time was great.

Date of experience: May 18, 2023
California
1 review
1 helpful vote
Follow Tejas O.
Unfollow Tejas O.
Share Review
Report Review

The bracelet was excellent and the pictures were very accurate. The order was shipped and delivered in time for Mother's Day, even though it was last minute.

Date of experience: May 17, 2023
Maine
3 reviews
1 helpful vote
Follow Sharon A.
Unfollow Sharon A.
Share Review
Report Review

Pearl ring pretty
May 17, 2023

Very fast and easy! The pearl ring was just the one I wanted, always find nice jewelry here!

Date of experience: May 17, 2023
Florida
1 review
0 helpful votes
Follow Demetrea G.
Unfollow Demetrea G.
Share Review
Report Review

The gold bangle is cute but it is for a very small wrist or a child.

Date of experience: May 17, 2023
Italy
2 reviews
1 helpful vote
Follow Lori X.
Unfollow Lori X.
Share Review
Report Review

Gold band
May 17, 2023

Great selection of wedding bands and nice quality merchandise.

Date of experience: May 17, 2023
Florida
3 reviews
1 helpful vote
Follow Patricia J.
Unfollow Patricia J.
Share Review
Report Review

Join VIP
May 17, 2023
Updated review

I have loved having the coupons to use and the gift wrapping and the free delivery.

Date of experience: May 17, 2023

I cannot see where my $50 coupon has been used
June 5, 2023
Previous review

I cannot see where my $50 coupon has been used

Date of experience: May 6, 2023
Florida
1 review
1 helpful vote
Follow Cindy M.
Unfollow Cindy M.
Share Review
Report Review

Returned
June 16, 2023

The overall shopping experience was fine. My item was shipped quickly and I received it in a timely manner but unfortunately I was not at all impressed with the ring. I returned it with the shipping label included and haven't received any notification that you received it. I hope I wasn't scammed. Thank you.

Date of experience: May 17, 2023
Mississippi
1 review
3 helpful votes
Follow Sharon R.
Unfollow Sharon R.
Share Review
Report Review

Unmarked packages
May 17, 2023

Very pleased with your customer service after contacting them when my package arrived with no item inside. The package had been cut open and the item was taken. Representative took my information and replaced my item without any hesitation. Thank you! I would like to suggest that your return label not include your company name to avoid items being stolen as they travel thru the postal service.

Date of experience: May 17, 2023
Pakistan
2 reviews
6 helpful votes
Follow Adeel g.
Unfollow Adeel g.
Share Review
Report Review

Ross-simons
May 17, 2023

Always love shopping at Ross-Simons. Beautiful jewelry and great service! Very great service.I like it.

Date of experience: May 17, 2023
Connecticut
1 review
1 helpful vote
Follow JEFFREY Q.
Unfollow JEFFREY Q.
Share Review
Report Review

Great
May 17, 2023

Very easy website to locate items very easy to place order on line Great looking products

Date of experience: May 17, 2023