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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I applied for credit. I want 3 months no interest. I was declined, but given an $8,000 credit line. This doesn't make sense. Then I get to checkout and have to pay in full. Did I miss something?
On line ordering is simple and fast. Timely delivery and the product was well packaged.
Easy to find exactly what you want. Always many choices. Check out quickly. Receive jewelry carefully packaged. Excellent quality jewelry. I enjoy adding to my collection.
Have been buying from them for several years at Xmas. Good quality and goo shipping. A little disappointed in two items just received as the stones are not as colorful as shown on the website. I can't seem to find a way to make a review of specific items.
Quick and easy and very satisfied with the purchase
My most comfortable earrings, owing to their hollow lightness. They do bend easily, so it's important to handle them gently. The low price reflects the fact that they are hollow, and I bought a new pair a year later during the sales. The dented ones are still good to keep on hand for travel and active sports--if they get lost, I have the good ones. The color and size are perfect for business and everyday wear, and I wear them several days a week.
Catalog and online shopping is always easy and convenient. Great descriptions and pictures!
We are extremally pleased with the beautiful locket and chain we received from Ross-Simons. It is high quality and the perfect size! Exactly as we expected! Delivery was prompt!
Quick and easy! Beautiful bracelet! Can't wait to wear it.Will look great with my other bracelets!
I love my new rings and had a great shopping experience with Ross-Simons.
I order a necklace yesterday and cancelled soon after they say they never charged my account. The bank said they did am disputing this. People be very careful with this company. Customer service awful had no clue. Terrible experience. Stay away from these people
The order # PS492170 listed on your review is not a valid order number with us. We are unable to locate an order by your first name and initial. We will be happy to look into this for you. Please reach out to our team for assistance at (800) 835-0919. We can be reached 24 hours a day, 7 days a week. We are always happy to assist. A member of our team has reached out privately.
Found exactly what I wanted, better quality than expected, for an unbeatable price anywhere. Very happy with my purchase.
The jewelry is very reasonably priced. It is very good quality.
Awesome ordering and prices and sales! Shipping was faster then originally thought!
Ross-Simons has some of the cutest and most beautiful jewelry. Easy to order
I ordered two pairs of earrings. I kept one pair and returned the other today for a credit. It is very easy to do business with Ross Simon's and I have for a number of years.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We are not sure if you were applying for the Ross-Simons Credit Card or Affirm Loan, both offer deferred payments. This order was paid with a MasterCard--some banks are offering deferred payments this holiday season. What ever the offer reach out directly to the bank offering the 3 months deferred. We are happy to investigate and are available 24/7 at 800-521-7677.