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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

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California
1 review
0 helpful votes
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Great products at excellent price!
December 14, 2023

I've ordered a ton of items and been happy with them all. All delivered ad promised and good quality.

Date of experience: December 14, 2023
Texas
1 review
0 helpful votes
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Easy ordering
December 14, 2023

Ordering process was very easy and item received quickly.

Date of experience: December 14, 2023
District of Columbia
1 review
1 helpful vote
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Great experience
December 13, 2023
Updated review

Great products and very easy to order within their website

Date of experience: December 13, 2023

Great service and products
March 17, 2023
Previous review

Quick and easy. And timely. Have been a previous customer and will return again

Date of experience: March 17, 2023
Massachusetts
1 review
1 helpful vote
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Gnome earings
December 13, 2023

Quick quick and easy. My.sister saw them and I bought her a pair for Christmas. Bought a pair for myself as well. Was disappointed when I saw video of gnome necklace but couldn't find it to go with the earrings.

Date of experience: December 13, 2023
North Dakota
1 review
1 helpful vote
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Beautiful piece, poor quality :/
December 13, 2023

I love the overall look of the piece and the idea behind it. But for the price, I am pretty disappointed in how thin and poorly made this piece was. It was quite expensive and overpriced even being on sale. I will be returning unfortunately.

Date of experience: December 13, 2023
New Jersey
1 review
1 helpful vote
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Quality products
December 13, 2023

I ordered a couple of rings for my wife. They were delivered quickly, and the rings were as pictured... very satisfied.

Date of experience: December 13, 2023
Ohio
2 reviews
1 helpful vote
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Philip earrings
December 13, 2023

It nearly as good quality as others I have from you. They are very light weight. They are smaller than the picture made them seem. The size was. Clearly marked.

Date of experience: December 13, 2023
Michigan
1 review
2 helpful votes
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No title
December 20, 2023

No comments no comments no comments no comments no comments

Date of experience: December 13, 2023
California
2 reviews
1 helpful vote
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Beautiful bracelet and earrings
December 12, 2023

Beautiful bracelet and earrings. Good quality! I love them

Date of experience: December 12, 2023
New York
2 reviews
1 helpful vote
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Good customer service
December 12, 2023

When I got the item I ordered there was a defect in the product ( something had come unglued) and when I called and told them they immediately corrected the problem. They expedited the sending of the replacement since time had become an issure.

Date of experience: December 12, 2023
Nebraska
1 review
0 helpful votes
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Pleasantly surprised
December 12, 2023

I ordered 8" bracelets and they did not fit like my other 8" bracelets. Hopefully will fit those they are being given to!
The quality is very nice

Date of experience: December 12, 2023
North Carolina
1 review
0 helpful votes
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Jewelry box
December 12, 2023

Very well packaged and beautiful jewelry box arrived quickly and was every bit as impressive in person as online. Five stars plus.

Date of experience: December 12, 2023
South Carolina
1 review
0 helpful votes
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Earring selection
December 12, 2023

I was looking for some Christmas gifts and thought the earring selections were nice. Once received, they looked great.

Date of experience: December 12, 2023
California
1 review
0 helpful votes
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Thrilled with my purchase.
December 12, 2023

I am always pleased with my purchases. The lab grown diamond is absolutely beautiful. It was express delivered promptly and securely.

Date of experience: December 12, 2023
Florida
2 reviews
0 helpful votes
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Value pricing
December 12, 2023

I have ordered off and on for years. While the items are still lovely and fairly priced, it seems that the quality of the merchandise is slipping a little.

Date of experience: December 12, 2023
Texas
1 review
0 helpful votes
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Nice quality
December 11, 2023

This was my first purchase from R-S. It arrived promptly and as described!

Date of experience: December 11, 2023
West Virginia
1 review
0 helpful votes
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It made me a hero to my wife.
December 11, 2023

The bracelet is everything I expected it to be and my wife loves it.

Date of experience: December 11, 2023
Texas
1 review
0 helpful votes
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Out of stock
December 11, 2023

Received a message that is was out of stock. Took 11 days to receive. When it arrived, it was as expected.

Date of experience: December 11, 2023
New York
1 review
1 helpful vote
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All Good
December 11, 2023

Easy ordering, on time delivery, items as described and in good condition. No problems. Overall a good experience.

Date of experience: December 11, 2023
Georgia
1 review
0 helpful votes
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Mikasa Collectable
December 10, 2023

Was disappointed that the Mikasa collectable star 2nd edition did not have the year engraved.

Date of experience: December 10, 2023