Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,649

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

Instant Feedback

73,869 reviews

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Reign V.
Unfollow Reign V.
Share Review
Report Review

Very easy
December 7, 2023

From beginning to the end (shopping, ordering, and delivery) was very easy.

Date of experience: December 7, 2023
New York
1 review
1 helpful vote
Follow Annette C.
Unfollow Annette C.
Share Review
Report Review

Very easy, this is my first order. They are gifts, I hope they will like as much as I do.

Date of experience: December 7, 2023
Ohio
1 review
0 helpful votes
Follow carl A.
Unfollow carl A.
Share Review
Report Review

Rings for christmas
December 7, 2023

Both appear to be very nice. Hope my wife likes them

Date of experience: December 7, 2023
New Mexico
1 review
0 helpful votes
Follow Cheryl L.
Unfollow Cheryl L.
Share Review
Report Review

Maybe this was described but I did not know the chain would be constructed to be at alternate lengths. Not attractive.
Return agaent was very helpful and quick to resolve the return. I am thankful. Will choose your products again another time.

Date of experience: December 7, 2023
Pennsylvania
1 review
0 helpful votes
Follow Mark W.
Unfollow Mark W.
Share Review
Report Review

When I received the necklace I purchased, I was disappointed that it's quality did not match my expectation. I immediately returned the goods. However, I must say dealing with the company has been very easy and accommodating.

Date of experience: December 6, 2023
New York
1 review
0 helpful votes
Follow Eugene C.
Unfollow Eugene C.
Share Review
Report Review

Christmas gifts
December 6, 2023

I found the item I was looking for quickly and for a very good price.

Date of experience: December 6, 2023
Georgia
1 review
0 helpful votes
Follow Jolie R.
Unfollow Jolie R.
Share Review
Report Review

It's very pretty but obviously not made great. Will be getting a refund! Love love my ring tho! It's gorgeous! Fits well and looks and feels sturdy!

Date of experience: December 6, 2023
Oregon
1 review
0 helpful votes
Follow Mike Q.
Unfollow Mike Q.
Share Review
Report Review

The website was easy to use, with tons of jewelry to select from. I got a set of gold hoop diamond earrings for my wife, the quality and styling is great! I think she will love them for years to come.

Date of experience: December 5, 2023
Texas
1 review
1 helpful vote
Follow Aida R.
Unfollow Aida R.
Share Review
Report Review

You Get What You Pay For
December 13, 2023

The lapis lacks the luster and color of quality lapis is not there. They look like plastic beads. I'm returning the necklace.

Date of experience: December 5, 2023
Arkansas
2 reviews
0 helpful votes
Follow Eric C.
Unfollow Eric C.
Share Review
Report Review

Good gift
December 5, 2023

Quick and easy. Just what she wanted. Arrived on time.

Date of experience: December 5, 2023
Minnesota
1 review
0 helpful votes
Follow Patricia D.
Unfollow Patricia D.
Share Review
Report Review

My experiences with Ross Simons
December 5, 2023

I'm very satisfied with my purchases from R&S. They are beautiful, well made and diverse in design. In other words, there is something for everyone.

Date of experience: December 5, 2023
Mississippi
1 review
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Share Review
Report Review

I had never ordered from your business. I am not pleased with the way the earrings hang, One is correct and one is backwards.

Date of experience: December 5, 2023
Colorado
2 reviews
0 helpful votes
Follow Jackie A.
Unfollow Jackie A.
Share Review
Report Review

Screen jump to fast to touchy slides up to view barly put finger on and it pulls product upwhen you go b ack nit in some pla e

Date of experience: December 5, 2023
California
1 review
0 helpful votes
Follow Judith G.
Unfollow Judith G.
Share Review
Report Review

Great experience in shopping
December 5, 2023

It was great. Had so many choices it was hard to select the one. But, found it and it was the right choice.

Date of experience: December 5, 2023
Georgia
3 reviews
0 helpful votes
Follow Duke T.
Unfollow Duke T.
Share Review
Report Review

Great...throughout
December 5, 2023

Great experience throughout the process. Thank you! R C Hodkinson

Date of experience: December 5, 2023
Missouri
3 reviews
0 helpful votes
Follow Carol W.
Unfollow Carol W.
Share Review
Report Review

The shopping experience was very satisfying. The selection was diversified and very fashionable. I have shopped several times at the Ross-Simons' website and each and every piece of jewelry was exceptional.

Date of experience: December 5, 2023
Florida
1 review
0 helpful votes
Follow Cynthia X.
Unfollow Cynthia X.
Share Review
Report Review

Excellent
December 5, 2023

As ways a very satisfied customer! My family and myself has been shopping at Ross Simons for decades

Date of experience: December 5, 2023
Virginia
1 review
0 helpful votes
Follow TIMOTHY U.
Unfollow TIMOTHY U.
Share Review
Report Review

Good. Quick shipping. The website is easy to navigate.

Date of experience: December 5, 2023
Pennsylvania
1 review
0 helpful votes
Follow Tina W.
Unfollow Tina W.
Share Review
Report Review

Love them.
December 5, 2023

It was quick and easy. Love Ross & Simons. I love the quality of Ross & Simons.

Date of experience: December 5, 2023
New York
1 review
0 helpful votes
Follow Thomas A.
Unfollow Thomas A.
Share Review
Report Review

Gift for my wife
December 5, 2023

My wife loved the bracelet. Very nice quality.
The price was very reasonable.

Date of experience: December 5, 2023