Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I think bracelet measurement guidelines are off. Clasp is hard to close if you don't size up.
Use real photos of jewelry on real models. I like the videos.
I have always purchased my jewelry from Ross Simons beautiful and has a great selection
Easily ordered, fast shipping and a really well made pair of earrings that are perfect for me. Will definitely buy from them again
Love, love, love Ross & Simons jewelries. This is my first place I shop for my jewelries before I shop any where else. I just received my Pearl and diamond pendant as a Christmas present for myself. It's the most beautiful pendant I've seen in a long time. I love it. Keep up with your good work Ross-Simons.
The ring is not as sparkly as it looked
I had been looking at this ring for months
This necklace is lovely, but impossible to put on. I had so much trouble getting it to clasp that I took it off my neck and still couldn't get it to hook. Sadly, I have to return it.
Very pretty necklace & earrings. Will order from you again.
Loved the unique style. Beautiful and well made. Look forward to future purchases.
I was torn between the purchase of mined or lab created diamonds. After much research, including information on the Ross-Simon's website I was confident on my decision to purchase the lab created Diamond earrings. Ross-Simmons had the best quality and value for their price compared to other companies. I purchased two pair, one for myself and one for my daughter's upcoming 40 th birthday. I would not have been able to purchase both pair of this quality at any other site. I love mine and have received many compliments. I won't know my daughter's reaction for several weeks.
Great product and great price! Also easy ordering from the online website. I don't particularly care for this survey!
Excellent selection of many products. Great prices. Had a failed earring back and they sent a return label instantly to replace them. Still waiting but should see them soon.
The earrings we ordered were beautiful and appeared to be well made. Unfortunately after having them in person they didn't match the other pieces my wife already had. The return procedure was quick and easy. We would consider ordering again
Although it was packaged beautifully, the necklace is so thin and fine, I can even put it on
The London blue topaz ring and ear studs are beautiful as shown in catalog. The simple emerald cut design is perfect, no diamonds or other design needed. Just what I was looking for.
The sterling silver for the ring is nicely sized, not too wide or thin. The deep blue stone is mysterious and I love looking at it.
The photograph made the earrings look much bigger than they actually were
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always appreciate positive feedback and look forward to shopping with you again.