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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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Rhode Island
2 reviews
0 helpful votes
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Reliable shipment, great value
January 15, 2024

Purchased gift for gift exchange on a budget and recipient loved it!

Date of experience: January 15, 2024
Alabama
1 review
0 helpful votes
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Gorgeous Emerald Ring
January 15, 2024

Easy to order online; received in a few days(. Beautiful emerald and "diamond" ring that is very sparkly.

Date of experience: January 15, 2024
Florida
1 review
1 helpful vote
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Great Experience, Always
January 14, 2024

Always a great, user friendly website experience. Quality merchandise--great service and very prompt shipping.

Date of experience: January 14, 2024
New York
1 review
0 helpful votes
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Neckless
January 10, 2024

The chain was so fine that I never would have dared to use it and it came all knotted up. The pendant was missing a stone----NOY HAPPY!

Date of experience: January 10, 2024
Pennsylvania
1 review
0 helpful votes
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It's beautiful!
January 10, 2024

The necklace was beautiful and I loved it. The only thing I wouldn't do again is buy a 16" inch necklace l, I recommend a 18" inch necklace because the 16 inch was short but it still fit. Overall, I loved the design I picked and it made it here before my birthday.

Date of experience: January 10, 2024
Ohio
1 review
0 helpful votes
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Site was easy to find and easy to use. Earrings I ordered were much nicer than I expected.

Date of experience: January 9, 2024
New York
1 review
0 helpful votes
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Tiny yet adorable
January 9, 2024

They are adorable. They are very tiny, so be prepared. I was looking for tiny, so I'm happy. Appear sturdy and quality made.

Date of experience: January 9, 2024
Missouri
3 reviews
0 helpful votes
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Beautiful jewelry affordable
January 7, 2024

I ordered 2 necklaces for gifts love them. Hard to believe the quality while still being affordable.

Date of experience: January 7, 2024
New Jersey
1 review
0 helpful votes
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Terrible
January 7, 2024

Horrible customer service 3 days late item sent back

Date of experience: January 7, 2024
Minnesota
1 review
0 helpful votes
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The delivery date kept changing
January 13, 2024

Overall the products look like the photograph so that is good. A little bit smaller than expected

Date of experience: January 6, 2024
Maine
1 review
0 helpful votes
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You should show the actual size of the ring. Its ridiculously small.

Date of experience: January 6, 2024
Washington
2 reviews
1 helpful vote
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Great Merchandise
January 5, 2024
Updated review

My experience was easy and delightful. I will enjoy my earrings.

Date of experience: January 5, 2024

Great silver earrings!
September 1, 2022
Previous review

Ordering was easy, order came on time and the product seems every bit as it's description.

Date of experience: September 1, 2022
Pennsylvania
1 review
0 helpful votes
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Product exactly as shown!
January 5, 2024

Very pleased with the beautiful compass necklace! May be ordering more!

Date of experience: January 5, 2024
Florida
1 review
0 helpful votes
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Perfectly beautiful one carat CZ studs set in 18KT gold
January 3, 2024
Updated review

Looks like a million bucks for a fraction of the cost. The post is difficult to push through the hole in the back.

Date of experience: January 3, 2024

Everything was on file so it was easy!
June 16, 2022
Previous review

Everything was on file so it was easy!

Date of experience: June 16, 2022
Ohio
1 review
0 helpful votes
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Black onyx ring
January 2, 2024

I couldn't wait to receive my new onyx ring. It is beautiful. My only problem was the size. I ordered a size 8 but it was too large. I guess I need a size 7 so I have retuned my ring and asked for a 7.

Date of experience: January 2, 2024
Washington
1 review
0 helpful votes
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Loved the bracelets
January 2, 2024

Absolutely loved the bracelets...so much better and prettier than the photos

Date of experience: January 2, 2024
Ohio
1 review
1 helpful vote
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Ted
January 2, 2024

Excellent experience; bought a product last year; also that a good experience

Date of experience: January 2, 2024
Nebraska
1 review
0 helpful votes
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Just what I needed
January 1, 2024

The idea I had for my wife's Christmas present was not working out so I needed a quick new idea. It worked, she loved it!

Date of experience: January 1, 2024
Georgia
1 review
1 helpful vote
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The snap bars on two pairs of earrings I have bought are too large to go into the piercing in my ears. I have to pay return shipping! Two years in a row!

Date of experience: January 1, 2024
Texas
1 review
0 helpful votes
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Looks great
January 1, 2024

The necklace looks exactly as it does in the catalog. Received many compliments.

Date of experience: January 1, 2024