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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Gorgeous dainty necklace with a stunning black diamond pave heart, love it.
Very easy, no problems! This was not my first time ordering from Ross and probably won't be my last. I've been very happy with my transactions with them. Thank you!
The process of ordering and delivery was good, easy and efficient. However, the product, emerald earings, did not look like those advertised in the brochure. The emerald look more like a solid paste product, not crystal clear green colored emeralds that were shown in the advertised pictures. We were very disappointed because we thought Ross Simmons was a high quality,reputable firm.
Product was returned.
The process to return the product was easy and efficient.
Easy website to use. Shopping is a fun experience.
This bracelet is very lovely, the details of the dragons face and feet are beautifully rendered and the diamond chip scales are stunning. Everyone who has seen it has admired it.
The website is easy to use. There is a large selection of jewelry items.
Mira o glass to beads, just so classy!
Beautiful colors!
The CZ is pretty and very sparkly but the setting is very small, you can't see the gold border at all. The chain is not a bright silver so that was disappointing. If I had seen it in person in a store I wouldn't have purchased it.
I wish I'd read the previously posted review; I've ordered items from this company in the past and have always been happy. But these earrings are not worth wearing because they're minuscule. Fine for a doll! Don't bother with these.
Update: Handling theses earrings was difficult for me; I'm petite with small hands but found myself fumbling with them. Then, while in my car, I discovered that the tiny backing for the right earring had fallen off. So, I'll probably never wear these earrings. They are pretty.
I saw this necklace and decided right then to snap one up. It was the easiest purchase ever. Necklace arrived quickly - packed beautifully.
I was a little afraid of not liking it but I soon I saw I felt in love with the ring. I don't even want to take it off.
Thank you for a seamless order and delivery process. The items I ordered are beautiful.
Beautiful when viewing the item on a computer screen. The earrings sparkled. Not so much when i got them.
You get what you pay for. Not worth sending back.
Lots of sparkle…Happy with the purchase. I don't know what else yo add.
The piece is beautiful! The pearl is lustrous and the little gems sparkle!
I purchased a multi gemstone bracelet about 6 months ago. It was 18k over sterling. The plating has considerable wear, it's lost all but 2 of the beads and half the stones. So I would not order any of your overlay products. Waiting to see how the new bracelet holds up.
Easy transaction, great quality, will be doing business with in the near future.
I ordered an emerald bracelet for my wife, and it arrived with a broken clasp. We were disappointed but decided to process an exchange. The replacement arrived and seemed in better shape, however after wearing for one day, one of the links broke. The bracelet was beautiful, but the quality of craftsmanship is not on par with the price point. We will definitely NOT be purchasing jewelry from Ross-Simons again.
Our apologies for your experience with the 2 Emerald Station Bracelets, this is not typical nor the experience we want for you and your wife. We take feedback seriously and our Returns Team will pull your return aside to have the piece fully evaluated when received. After reading your review we pulled our inventory to check the pieces, weak points along the chain were not found and were sturdy considering the size and the lobster clasps worked as expected. We will continue to keep an eye on this bracelet to gather more information as to the cause of any breakage or returns. We hope you find the perfect piece for you wife.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We only want you to keep the jewelry you love, we are happy to help locate a better fit of earrings or you may request the return online inside 30-days. Representing size online is challenging so our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size. The earrings are listed at 1/4 inch wide and 1/4 inch long for some small for others, the perfect size.