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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I love these little jackets! It's like having a bunch of new earrings! I have several pairs of studs that are nice, but because they are so small I rarely wear them. These delicate jackets are perfect for drawing attention to my little studs without being too weighty or overpowering. The back of the jacket is slightly concave which means you never have to worry about which side is the front. They are exactly what I was looking for. I could not be more pleased with these jackets!
Beautiful and unique jewelry. Exactly as pictured! I'm very impressed with the quality of pictures on the website and that is why I ordered earrings and matching ring for myself. I love the design and craftmanship! I do have concerns, however how well the 18k gold over silver will weather. As new pieces, they look like 18K bright and shiny gold and I do not want them to tarnish and rub off to the silver under.
Extra care should be taken to maximize the lifespan of your gold over sterling jewelry. Remove your jewelry when you exercise, shower, or swim. Wait until perfume, lotion, or makeup is dry or has been absorbed by your skin before you put on your jewelry. Substances like oil, chlorine, perfume, anti-bacterial soap, and jewelry cleaner may react with the jewelry cleaner and cause it to tarnish easily. Daily cleaning with a very soft cloth to remove and dust and dirt is recommended. To avoid scratches, wrap your piece in a soft cloth after cleaning or keep it in a jewelry box separate from other jewelry. We hope you love the earrings and ring!
Looks much more luxe than the price suggests. Baguettes ringed with round diamond chips really sparkle.
We strive to provide excellent customer service, including easy returns or exchanges. Thank you for shopping with us!
Love the choices and prices with ross-simons. Always check out your catalog before buying gifts.
Thank you for trusting Ross-Simons with your jewelry and gift needs; we appreciate your patronage.
PLEASE PUT A SPACE BETWEEN NATALIE AND LOVE.
Love the earrings, they have a beautiful deep Niue hue and are the perfect size!
Very good on all aspects except the size on the models looks larger than the actual s
Representing size online can be a challenge, so we always list the dimensions of our jewelry as well as show it, to scale, on our model. We are continuously adding videos to our pieces as well. We hope you are happy with your necklace and look forward to shopping with you again.
I purchased four gold rings and two gold necklaces. Some of the pieces (ginkgo leaf ring, opal necklace, and coin necklace) are beautiful, nice quality, and just as pictured. The other three rings (Tagliamonte lapiz cameo ring,.4 carat amethyst ring, and yellow gold freeform geometric ring) are disappointing. The lapiz and amethyst look fake and cheap, as does the gold on all three of these rings--all look like costume jewelry, and not nice costume jewelry. Even more disappointing, though, is the sizing. All four rings in my order are supposed to be the same size, but they all fit differently, and only one of them fits properly. The others I can wear on different fingers, but I bought these to wear a certain way and it's super annoying that I can't. Overall a pretty disappointing experience--I spent over $1k on what was supposed to be nice/fine fashion jewelry and am only happy with half of it. I've had better luck with RS silver jewelry, so will stick with that and will go elsewhere for gold jewelry.
We regret that you are disappointed with some of your pieces. You may certainly return anything you purchase from us for a refund or exchange within 30 days of your order. You may use our easy online returns or call us at 800-556-7376 for assistance. Rings can fit differently than expected, depending on the width of the ring, and the finger it's to go on. Please note that when purchasing wider rings, (typically half-inch or more) it is often necessary to go up a size for proper fit. Thank you for being a valued, long-time customer, and we look forward to shopping with you again.
Beautiful pieces and good prices. Quick delivery as well.
Love all of the selections and good prices
This is the second item I've purchased from Ross Simons. The necklace is exactly as shown, good quality and looks great with anything I put on. I had also purchased earrings through Amazon and am equally happy with those!
Quick and easy!
Great selection and ordering was very easy!
I have ordered in the past from you and never had a problem.
It was altogether satisfactory. The product is good; the service was prompt and competent.
Thank you for the kind words! We hope the gift recipient loves the necklace.
Great and Easy online shopping experience. Delivered on time too!
The magnet is strong enough for my charm bracelet, and I love the safety chain. But the spring clasp is too small to actually clasp onto my bracelet! And there's no jump ring on the other side to clasp onto. I'll have to add pieces onto this in order for it to work. Was glad to get free shipping.
The third did not look great in person and one item is on back order. Loved the new ring and earrings.
We are happy that you love the ring and earrings. Good news: the 3 Stone Emerald Ring that was on backorder just arrived and should be shipping shortly. Thank you for shopping with Ross-Simons!
Excellent quality and selection - great pricing - great sales - what more could you ask for?
We are thrilled that you are so happy with the service and selection that we offer! Thank you for being a long time, valued customer.
I've never had an issue with any purchase I have made from this company. And, I have used their promos as well for even more discounts.
Purchasing was easy. The earrings ere shipped quickly after I ordered them. Well packaged. No damage.
Just as described and pictured. It is lovely! Quality piece.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Earring jackets are fun, and underrated. They can really jazz up a pair of studs and change the look of an outfit. We are so happy that you like them!