Check out our latest communities fighting
AI scams on Reddit and Facebook
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Website is very easy to navigate and special deals are easy to apply. Always satisfied with the products and packaging.
Process was easy and delivered in a timely manner. Packaged so nicely too. Will recommend to friends
Easy web page for browsing. Checking out was an easy process as well.
Admiration of the prices and Customer Service were thoroughly appreciated in assisting with my selections. Continuous elation of superlative jewelry and Thank-you plus have a Blessed Day.
Great they have great prices and quality merchandise
Simple and fast. Had never seen comfort back earring before. Love them! Wear over ear earphones and hate having post backs poking my neck. Will probably be ordering more.
My Mother's gifts were fabulous!
The topaz items I ordered for me were not. In my opinion the pictured items looked much nicer than what I received. I will probably return them. 11 days to receive overstocked items seams slot, of their overstocked doesn't that mean their on hand!
The bracelet is ok, but the hoop earrings are smaller than I visualized via the ad.
This is the first and hopefully the only time I will have something negative to say!
All my previous orders have been wonderful, T
I will be contacting you soon.
Have bought from RS in the past and always pleased.
Marian
Beautiful and I love it! Would recommend to everyone!
I've been looking for a necklace and earrings for a wedding for weeks. I've seen magazines with Ross-Simons ads but never looked at their website. I went to their website and was amazed at the vast collection they offered. A few weeks later (because I'm picky) I found what I was looking for a beautiful pearl and cloudy aquamarine blue necklace and a pair of pearl and gold earrings, clip-on. I'm very happy about my purchase.
We are so pleased that you were able to find the perfect earrings and necklace for the wedding! Thank you for shopping with Ross-Simons.
Good & fine. Very quick service, was pleased, well presented also.
Very easy the items look high quality. I have used Affrim before and I love it so happy you offer it!
I got these for my wife for Mother's Day, to match the Swiss Blue Topaz tennis bracelet that I gave to her for her birthday. She loved the bracelet, and I believe these will be winners, too.
Very good discount I'm happy to buy it for my mother on Mother's Day. Thank you very much. It's a beautiful ring. She's gonna love it. She loves cats. Pawfect for her
I joined the club and in the beginning it was great. Fantastic customer service and great value on products. Then my last 3 orders were horrible. First one I was sent the wrong item, I ordered a gift for a friends birthday (angel wing charm) and was sent some kind of anklet instead. They would not ship what I ordered until the wrong item was received back so that ruined my surprise. Next 2 orders came with knotted chains so totally useless to me and I was offered nothing in compensation for the error on their part. I understand things happen but I am highly disappointed in the customer service and will not be renewing my subscription.
We regret the issues the customer had with these orders and have reached out to resolve.
The rope chain you purchased is one of most popular. Glad you were able to find it!
I was searching for just the right small huggie earring to chemoflage the low piercing on one ear. This style, rather than hanging directly off the piercing causing it to pull it down, sits a little above it on my lobe, thus displacing the weight of the earring and lessened the stress on the lobe. This earring did the trick and is so light I can't even tell it's on my ear. I will be purchasing another in gold.
The color of the Topaz in the ring I ordered was very pale. It almost looks clear in the light, which was a bit disappointing.
I had no issues with the onyx ring.
Both rings fit well.
We are happy that you like the Onyx Ring, but regret that you aren't 100% satisfied with the Sky-Blue Topaz Ring. Please feel free to reach out to us at 800-556-7376 for a return or exchange. We are always happy to help you find the perfect piece!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret to learn that some of your pieces were not as expected. We always want you to be 100% satisfied with your purchases and have a 30-day return policy. You may start the return process online or reach out to us at 800-556-7376 and one of our customer service representatives will be happy to assist you. Typically, packages are received within 5 business days of shipping. We did ship this the day after you placed your order, and we regret any delay experienced with the shipper. We hope to shop with you again!