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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Chain was thin is was non existent but shopping experience was fine
Good communication and fast shipping, would definitely buy again
Thank you for sharing your experience. We are happy to learn you are pleased with your purchase. We do appreciate your business.
I was going out if the country so I did not have a chance to contact you yet.
We regret the issue you had with this ring. This is not the experience we want for you as our customer. We have reached out to you to resolve.
Mother of pearl shell earrings with gold plated sterling silver findings. A good value for better than costume jewelry but not paying for the designer name. Also, sent very quickly.
THis item is plated and looks okay from a casual observer's perspective, but as the wearer, it feels cheap.
The beauty of wearing Gold Over Silver is that it looks like gold (at a fraction of the cost) but only the wearer knows it's plated.
The item arrived earlier than I expected. They were a good quality for the price.
Easy and professional!
Great presentations!
Love the follow up!
The multi-colored enamel rings are lovely. So pleased that you had a great shopping experience!
I certainly need nothing else. But I had wanted a pink coral necklace. I have plenty of red coral. And there it was. And with a matching bracelet. Had to have it.
Purchased an item I was very disappointed with, the return process was easy and person I spoke with was very pleasant. I ordered another item, pearls, am happy with, I only think the packaging could be better,, it cheapens the look of the gift.
We regret that you were not pleased with the piece but are glad that you found the return process easy and the customer service friendly. The marked, Ross-Simons boxes we use are the newest style of on trend packaging, designed to be both functional and attractive. Thank you for being a valued customer, and we hope you shop with us again soon!
Shopping was Easy and enjoyable!
I would definitely shop here again.
I hate ordering from Ross-Simons due to the horrible packaging. I always have to repackage their products before gifting it to someone. You may order $1k in product, and they will throw it is a small bag before placing it is their cheap box (if you get a box). Take lessons from Apple. Apple shows respect for their customers and their products.
All of our jewelry does come in a marked, Ross-Simons box that is appropriate for that piece. The jewelry is also wrapped in a plastic baggie inside the box, to protect it during shipping. You may always remove the piece from the plastic before presentation. Ross-Simons is proud to be a purveyor of fine jewelry for over 70 years, by knowing our customer and the trends that shape this industry.
Necklace looks pretty and versatile but the clasp hangs awkwardly at times so having to adjust often
We are glad that you like the necklace! It can be challenging at times to keep the front-facing fold-over clasp in the same position on the neck, due to the nature of the design. We hope you love the necklace, and it works for you.
I love my 3 ring set of stackable Sterling silver. I just wish you would offer half sizes, 8 is too small and 9 is a bit too big. Other than that, I like that I can wear 2 silver with a gold I already have, love the look.
We are glad that you love the stackable rings! Most of our rings can be sized to the half-size, however, these can't be due to the design. Please feel free to reach out to us in the future with any ring sizing questions, we will let you know if it's possible.
Have bought several items from R&S and have always been pleased. I'm sure this purchase will be no different.
I ordered these earrings because my second piercing closes up overnight and i needed an earring i can sleep in. I am disappointed with the size. They are difficult to put in because they are so small. However, I can't find larger flat backed ones.
The flat back earrings that we sell are all designed to be very petite, due to the nature of the earring. Of course, we want you to be 100% satisfied with your purchase. You may always return or exchange for something else within 30 days. Please use our easy online returns or call us at 800-556-7376 for assistance. We hope you shop with us again!
I'd been looking for an everyday style of Pearl drop earrings. Love these!
Easy & quick. Love the quality and style of the gold ladybug pendant. It's my new favorite for my gold chain. Thx!
Was looking for something different, unique, she loves large hoop earrings so I purchased these which were just different enough and very classy. Easily dressed up and or dressed down she loved them.
They are small and pretty as I wanted. But the posts are so short I actually dropped the back while trying to get them in and now can't find it. Best on small ears or not so thick ones.
The sleeper studs are designed to be very petite, with short posts that are designed to not poke or jab. We see that you have started the online return process, and we hope you will shop with us again.
I ordered from the catalog and it was an extremely easy experience
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn that you were not pleased with the necklace. We have received the piece back and have refunded your account. We hope to shop again with you soon.