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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I ordered the sterling silver cat earrings. The cat eyes are London Blue topaz stones. They are lever back and very comfortable. I ordered these for my Mother's Day gift. I have 5 fur babies and this was a gift from them💕🐾
I've been a costumer of Ross-Simons (RS) for almost 30 years and I've never been disappointed in anything I've purchased from them. This time, I purchased a simple gold wedding band (10k gold), and it's absolutely beautiful! It's a hammered-style band and one of the prettiest I've ever seen. Fits perfectly, too! (Size 5) Will definitely continue to shop with RS! Thank you.🙂
These were a gift for my granddaughter who recently had her ears pierced. She had wanted them done with heart shaped earrings but the place she had them done didn't have any. Saw these just in time for her birthday and love that they are flat backed. She needs to let her ears heal a little more before she can wear but was very excited to receive them.
So glad your granddaughter loves the earrings! The flat back studs are very popular, and comfortable while sleeping.
I have ordered many items in the past and have always been pleased with the products, quality, and price. This order was no different. I got exactly what I was hoping for!
The CZ Huggie-Hoops are beautiful and look so real. Enjoy them!
Illustration was ineffectual in warning me how slender the chain was.
Representing size online can be a challenge. We always try to include a photo taken to scale on the model, as well as the product dimensions in the Product Details section. We see that we have assisted you with starting a return. For wider selections, you may want to take a look at the Sterling Silver Omega Chain Necklaces. We hope to shop with you again, and please reach out at 800-556-7376 if you need help finding the perfect piece!
I bought these to match my monogram necklace and matching bracelet, I love them!
The monogram pieces are a classic! Glad you are able to enjoy the set. Thank you for shopping with Ross-Simons.
I was a little disappointed with the ring. It was smaller than I was expecting and it's a little boring, to me honest.
We always want you to be 100% satisfied with your jewelry from Ross-Simons. You may certainly return anything within 30 days for a refund or exchange. You can use our easy online returns or call us at 800-556-7376 and we will be happy to assist.
Easy user friendly web site. Descriptions are accurate.
It was easy to place my order with Ross-Simons. My order was shipped and delivered as promised. I will definitely order from them again.
A pleasure to shop at Ross and Simons. Beautiful vintage jewelry. Joanne provides the friendliest and most expertise customer service I've ever had.
This bracelet broke apart like it was made of tin foil. Absolutely not worth the money, I can't even sell it as scrap gold and make enough to get the money I spent on it back. Seriously it's so thin it was too embarrassing to take into another jewelry to have fixed where I'd have to admit that I actually spent money on it and was willing to spend more on something that was pretty much foil.
I have bought several amazing pieces from this company however this piece was absolute junk.
Don't buy it as a gift you'll be so embarrassed by the lack of quality.
I actually thought the bracelet was something I bought online from Walmart when I wore it and it broke. I have a collection of gold bangles that I would wear together and once they were in my jewelry hutch I forget which are which only knowing that I only put genuine pieces in the hutch and leave the costume on display in the event that guests have sticky fingers they only make off with the stuff bought off the counter at Macys.
Anyway good luck.
This is absolutely not typical and not the experience we want for our customers. We provide the gram weight and dimensions of the bracelet on the website so customer can choose if the item is right for you. We also offer a 30-dy return policy if not completely satisfied upon receipt of the piece. If something is wrong with your jewelry, please reach out to us directly. We are available 24/7 at 1-800-521-7677. Private message sent.
I ordered 2 pairs of earrings. The price is right and I love the styles.
Love your selection and the prices are reasonable
We regret that you aren't happy with the size of the garnet necklace. The "RS Pure" line showcases petite, minimalist pieces. Please reach out to us at 800-556-7376 if you need help with a return, exchange, or just help finding the perfect piece.
Love my new pieces. Thank you! I've never yet been disappointed by your products or service.
Ordering and shipping, communication were a breeze! It isn't pure silver, so not sure why I was so surprised to find out the infinity charm is "hollow" or concave. I expected a more solid piece.
The infinity symbol is 925 Sterling Silver, which is the content of all sterling pieces. We do show a video of the piece on our website, which shows the front and back of the piece. Some pieces are designed like that on the back to help defray the cost of silver, to make the piece more affordable. We are glad you were happy with the ordering process online and hope to shop with you again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad that you love the earrings! Your "fur babies" made a good choice!