On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My ring arrived in good time and in good condition. It is beautiful! It looks just like the photo and I am so happy with it. I will definitely buy from Ross-Simons again. Thank you!
I hope you have received it! I will be contacting you to make sure I get credited for my order return!
The bracelet was received, and a refund was issued to your credit card. We regret that this piece was not as expected, but we hope to shop with you again.
Great products sizing is a little off i did measure are self with a ring sizer. I wish they had a better return policy where they cover the shipment back but other than there great
Thank you for the review. We regret that the sizing of the rings didn't work for you but see that you have started the easy online return process, that provides you with a $4.95 USPS label. Thank you for choosing Ross-Simons, and we hope to shop with you again.
These are my new "Grammy" rings. Got 3 total with each of my grandchildren's first initial. Yes, they are small, but this is exactly I was what looking for. Thank you, Ross-Simons for designing these beautiful rings & the quick delivery.
I was very pleased with the gold cross necklace I ordered. It is very pleasing to the eye and I am very happy with it.
I am surprised how nice the necklace is. It was packaged beautifully. Very good quality for the price.
Very goo\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\
Thank you for choosing Ross-Simons, and we hope you love the bracelet!
Very easy to deal with and contacted me before placing the charge to make sure I had ordered the item.
I love the earrings but have not gotten to wear them as of yet. They are a 50th anniversary gift and my husband will not let me have them until June 29th. Can't wait.
Happy Anniversary! We hope you enjoy the earrings for years to come. Thank you for choosing Ross-Simons.
Ordered online and it was easy peasy. And especially appreciated receiving it in just a few days. Have enjoyed the brochures and will continue to order other items with confidence.
So easy and arrived quickly. My daughter is thrilled with her graduation gift of small diamond chip hoop earrings.
What a thoughtful gift! We are glad to know that your daughter loves the earrings, and congratulations on her graduation!
The pearls purchased for my daughter's graduation are beautiful! She loves them.
Congratulations to your daughter on her graduation! We are happy that she loves the pearl necklace.
I picked out this beautiful blue topaz ring for a gal pal this was turning 80. She is a diva. Always dresses to the nines, makeup and hair perfect and she loves jewelry. It was a gift from all her Selfish Club ( book club without reading a book) gals. I was a bit worried it wasn't big and blingy enough but she loved it. I did too and would buy it for myself.
You did a great job picking out the Blue Topaz Ring, it is gorgeous! What a special gift for a special friend. One of these days you will have to treat yourself to the same ring. Thank you for choosing Ross-Simons.
Loved my ring and appreciated the fast delivery and lovely packaging.
Attractive silver necklace/ earrings with pearl accents at a discounted price. I'm very happy with the follow up and shipping. No problems. Merchandise and service exactly as described.
I gave this bracelet to my best friend for her birthday and she loved it.
What a thoughtful gift for your friend! We are glad that she loves it, and happy birthday to her. Thank you for choosing Ross-Simons.
Every time I buy something i am always pleased. Good quality and great presentation.
Shopping is very easy on your website
I shouldn't have expected sparkle from less than.10 carats of diamonds. The earrings are just okay, nothing special and a little disappointing. I'll wear them only because I need another pair of earrings that aren't gold.
We regret that you aren't completely satisfied with your huggie hoop earrings. We do carry some hoops that have a slightly larger carat weight, that may be more appropriate for you. You can check out our website or call us at 800-556-7376 and we will be happy to assist you find the perfect earrings!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You chose a stunning ring! So full of color, and definitely a head turner. Thank you for choosing Ross-Simons, and we hope to shop with you again!