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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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RS has one of the best customer service. Shipping is always fast. I was so in love with the earrings, that I wanted them in real gold so I can keep them longer. Olivia is always helpful, even when it comes to slightly capricious customers like myself. Thank you for the great work.
The customer service rep. Helped me with the delivery issue that was caused by the letter carrier
We are pleased to learn that you had such great customer service provided by our representative. We strive to assist all of our customers with delivery issues, and glad it was resolved! We hope you love the anklet and earrings.
Fast service. Fantastic quality. Pleasantly surprised how brilliant the stones look.
The quality of the CZ's that we sell is excellent, all of our pieces will shine bright! We are happy that you love the ring, and hope you wear it proudly for years to come.
Good shopping experience; clear photos of product; arrived quickly, looks good on!
I received my much anticipated ring, but was extremely disappointed. In the photo the stones look small, maybe dainty. But in reality, they were microscopic. It was not at all what I expected. I sent it back already
We regret that the ring was not as expected. It can be challenging to depict size online, that's why we always include the dimensions of the piece, along with a photograph of the piece on a model, to scale. We see that you have started the return process, and we hope to shop with you again.
Beautiful jewelry and selections! Ordering process is easy and delivery is fast. The packaging is an extra added special touch, a true fine quality gift experience.
Is easy to shop online, plus a coupon offer and items on sale often.
We are glad to learn that you love the quality, packaging and ease of ordering! We hope you love the earrings and hope to shop with you again.
Beautiful jewelry selections and easy to shop online, plus a coupon offer!
Website layout very easy to navigate. Great prices. Quality products, fast shipping. Buy with confidence.👌🏼
Very pretty, quality obvious. So many things I like. Dreaming...
Stones were quite a bit smaller than I thought they would be.
I ordered the Laramar Palm Tree necklace and absolutely love it. The chain is rhe right length to go with my others and the design is so pretty. Perfect reminder of my love of anything beachy
Larimar is a beautiful stone and is the necklace is the perfect piece to wear in the summer months! We are glad you love it.
Fast, accurate delivery of beautiful jewelry I ordered. I will order again. Great for Christmas gifts which will be here before we know it.
I love the anklet beautiful service was fast and easy you have a customer
I was a little hesitant to order jewelry from a Company. I read the reviews and I looked up this company on the BBB site. With every complaint that was logged, I saw that Ross-Simons responded with positive feedback. There were also many positive reviews. So with a quick prayer, 😊, I placed my order and both pieces of jewelry came quickly. They are so pretty and appear of good quality. I wouldn't hesitate to order from them again!
Thank you for trusting Ross-Simons with your jewelry purchase! We are glad that you love the necklaces and look forward to shopping with you again.
Order earrings for my daughter's birthday. Most were back ordered so she has received sporadically. Since all of them were delivered at different times, it's been difficult to determine what was delivered when and what was billed to me. The earrings delivered have been beautiful, and she likes them very much.
We only bill for pieces at the time of shipping, that's why you may see several different charges on different days. We are glad to see that all of your pieces have shipped, and we hope your daughter loves them! If you have any questions on your account, please reach out at 800-556-7376 and we will be happy to assist.
I asked for gift wrap and was very pleased with the way the package came to my home!
Buying another one for my daughter! She's quite picky about jewelry and loves it.
Daughter's can be finicky at times, and we are glad that you found something that you both love! Thank you for shopping with us.
I wanted a nice pair of "diamond-looking" studs with yellow gold setting for work (I am a registered nurse) and I have short hair. I had several similar type pairs over the years, but I wanted something a step up. So glad I treated myself to 2.0 and 3.0 size.
Our CZ studs look like the real deal! And they are great to wear every day, especially in a fast-paced healthcare setting. Thank you for shopping with us!
Good selections, good prices, fast shipping and my girlfriend love it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for the kind words. Olivia is one of our best representative's, we will be sure to pass on the message! We cannot exchange for a different piece on an Affirm order, that's why a refund was issued. Thank you for being a valued customer, and we look forward to shopping with you again.