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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Amazing and very easy shopping experience. I love this site and this company and I plan to shop for jewelry here in the future.
It was too large for me which looked a bit fake. Returning for fewer carats so that it looks like real diamonds. It is well made and very pretty though. Just wouldn't wear daily.
O brinco vem conforme descrito no site, entrega rápida e de bom preço.
Love this necklace! Perfect for summer and looks way better in person than in the pic.
The Starfish Necklace is a great look for summer, so glad that you are enjoying it!
Unique jewelry I haven't seen anywhere else. And prices are very reasonable.
The aquamarine earrings I ordered were a disappointment. They appeared to be bluer in color online than in reality. I returned them.
We regret the color of the earrings was not as expected but are happy that you received excellent customer service regarding the return. Thank you for choosing Ross-Simons, we look forward to shopping with you again!
This is my second order with your company I was pleased with the first one. I have the pieces I ordered today but the are genuine not CZ and sometimes I don't feel like I should wear them some places. It will be nice to have something I can wear anywhere
I am usually unwilling to purchase jewelry from a catalog. I'm glad it seems your items are exactly as they appeared online
All of our jewelry shown in the catalog is photographed true to size, we feel that helps when trying to estimate size. We see that you purchased some lovely pieces, and we hope you enjoy them for years to come!
I've bought many pieces of jewelry from Ross-Simons & have never been disappointed. I've never returned anything. What this purchase was is magnetic clasps that you attach to your necklaces, & then they just magnetically clip together. Perfect for those clasps that ate difficult to attach together.
The magnetic clasps are great for those who struggle with clasps. They are secure and easy to use! Thank you for being a valued Ross-Simons customer.
Great prices...great web site...the earrings are a beautiful ruby red. Well made.
Beautiful and straightforward - easy to shop for from texted link
The 14k ball earrings was way, way smaller than I expected. The online images were blown up out of proportion is a misleading way.
We regret the earrings were not as expected. It can be challenging to depict size online, that's why we always include the item dimensions in the description, as well as include a photo of the piece on a model, shown to scale. We do have a 30 day return policy should you decide to send them back. Please reach out to us at 800-556-7376 or use our easy online return processing. We hope to shop with you again.
My family and I have ordered from Ross-Simons for years and have always been very happy and satisfied. So I was super excited to get my new ring, only to find out that the wrong size was sent. The packaging and the packing slip had the right size but the actual ring was incorrect. I had to send it back. :(
We see that your ring has been received back to us today. If the wrong size was sent, we will certainly expedite the exchange for you! Thank you for your patience as we work to resolve this for you and thank you for being a valued Ross-Simons customer!
Gold bands are simple and dress up all apparel. This gold geometric styled band is a compliment for all clothing.
The clasp on my bracelet looked like costume jewelry. I did expect something not cheap looking.
We regret that the clasp on the bracelet was not as expected. We always want you to be 100% satisfied with your piece, and offer easy, online returns within 30 days of purchase. If you would like assistance selecting another piece that may be more to your liking, please reach out to us at 800-556-7376 and we will be happy to assist.
Like being your customer. Never been disappointed with your jewelry. Been your customer for over ten years.
I returned the item because it duplicated one my wife already owned. The necklace itself was beautiful.
I found it extremely easy to use your website! I just bought 3 pairs of earrings. 2 are gifts and one is for me! I haven't given the gifts out yet, but I love my earrings!
We are pleased to learn that you had a great online shopping experience! We are thrilled that you love the earrings and hope the gift recipient's love theirs as well. Thank you for shopping with us.
Easy to order what I wanted. Bought it as a gift. Hope my daughter likes it.
The rings were very pretty, but smaller than I anticpated. I need to know how to return these. They were paid through Affirm and I do not see them on my account page.
You may start our easy return processing online. To request a return for refund, use the Order Lookup to locate your order. You will be asked to go through a few simple steps, then you will be provided with a return reference number and a USPS Label. You can also call us direct at 800-556-7376 for assistance. We have reached out via email as well.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We understand that sometimes smaller CZ stones are needed to give a piece a more "authentic" look. We are glad that you were able to replace it with something more appropriate for your taste.