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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Love the quality and value of the items i received. My orders were processed promptly and I received my orders quickly.
Easy website to navigate, shipped as expected and packaged well.
My daughter has been eyeing these earrings for a couple of years but never though she would have them. (Kind of pricey). My husband and I decided to surprise her. It was worth every dollar to see her reaction! They are BEAUTIFUL on her!
It makes us so happy to learn that your daughter loves the earrings! The Lapis is so popular and unique, and we hope she enjoys them for years to come!
I absolutely love my ring. It is gorgeous.i will wear this all the time.
I have always loved 🌻. They make feel happy and free. Enjoy wearing the matching necklace and earrings.
Customer experience is important to us and we are glad you are happy with the jewelry. We do appreciate your feedback.
I love sterling silver that I purchased from Ross Simmons. Always beautiful.
I was looking for something special for my mother and yall helped me find it! Thank you!
It was easy to find what I wanted at the price I wanted to spend. It was shipped fast and when I got it it was better than the picture of it
Sometimes the pictures do not do a piece justice. We are glad to learn that you love the Poodle Necklace, and hope you enjoy it for many years to come!
The bracelets were so pretty. Had to return the bangles for a larger size.
I saved to buy the Black Agate good luck earrings. They are beautiful, however they are lever backs and one was so poorly put together that the lever back Broke and the earring stone fell off AS I WAS OPENING It. Not sure yet what I shall do. Could not be worn. I could order a second pair and turn one earring into a necklace and save the other incase one gets lost - but that's alot of money. I previously bought the pink and white ones which are beautiful and fine.
We regret to learn of the issue you had with the beautiful Black Agate earrings. This isn't the experience we want for you as our customer. We will certainly return or exchange them for another pair. We have reached out to assist.
Variety of pieces at different price points.Good value and checkout is quick.
We pride ourselves on offering the best selection at the best value. We hope you love the necklace and ring!
I saw no feature to search for a catalog item? I liked the Christmas
You can easily search for a catalog item online. On the top left-hand corner of the website is a tab with a magnifying glass that says "search". Enter the 6-digit item number near the description of the piece shown in the catalog. It should pull up the item you are looking at. If you are still having difficulty, please feel free to reach out to us at 800-556-7376 and we will be happy to assist.
I saw no feature to search for a catalog item?
It's what I wanted but keeps falling off my wrist. Design flaw. Will have to take to jewerls. Too expensive to have to pay someone else to fix
Runs small.
Beautiful quality. I love this bracelet.
Shipping was extremely fast!
Ordered twice now loved the quality and the quick delivery timo
The website is easy to navigate. I finished my shopping experience in 15 minutes!
This is great to know, as we just recently updated our website to make it more user friendly. Thank you for shopping with us, and we hope you love the bracelet!
Good Prices! So many beautiful items to choose from! When I like to treat myself, I turn to Ross-Simon!
Great prices. Purchase arrived in just a few days and I am very pleased with this item.
I've ordered many times from Ross-Simons and have always been very pleased with the jewelry. High quality and rapid delivery. Lots of good clearance choices too! Never hesitant to order from them!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Welcome to the Ross-Simons family! We are glad that you love your jewelry!