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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
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Very nice
October 13, 2024

Look very nice, and fast delivery. I recommend this people.

Date of experience: October 3, 2024
New York
1 review
0 helpful votes
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She'll love it!
October 13, 2024

I bought this for my Granddaughter as one of her Christmas gifts. She's a "ring girl" and I know she's going to love it! Just enough sparkle.

Date of experience: October 3, 2024
Barbara J. — Ross-Simons Rep
over a year old

We hope your Granddaughter loves the ring as much as you do! It's a beautiful, delicate ring, perfect for a special girl!

Louisiana
1 review
0 helpful votes
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I love my lemon quartz bee ring. The color is so pretty, more of a pretty green hue to me and the stone is really big. The little bee on it is so cute. I love it more than I thought I would! Thank you Ross Simons!

Date of experience: October 3, 2024
Kentucky
1 review
0 helpful votes
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My sister loved the earrings
October 13, 2024

All arrived quickly. Wrapped to perfection. Will purchase something again

Date of experience: October 3, 2024
Louisiana
1 review
0 helpful votes
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Very nice ring
October 13, 2024

It makes a statement, I love it. It fits well and is eye catching.

Date of experience: October 3, 2024
California
1 review
0 helpful votes
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Beautiful product
October 13, 2024

I'm giving this to my wife for our 30 anniversary. I'll let you know how she likes it!

Date of experience: October 3, 2024
New Jersey
1 review
0 helpful votes
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Spectacular
October 13, 2024

Extremely user friendly and great navigation through every field.
I especially love the virtual component.
I highly recommend Ross* Simons

Date of experience: October 3, 2024
Texas
1 review
1 helpful vote
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Good News/Bad News
October 13, 2024

Loved the chain: not too small; not too big. Disappointed in the quality of the monogrammed disc: very, very thin; looked and felt like tin. Thought about returning the entire necklace, but I will keep it and get a jeweler to attach a new, more substantial pendant. This is my first time ordering from R&S, and may be my last time.

Date of experience: October 3, 2024
Texas
1 review
1 helpful vote
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Jade bracelet
October 13, 2024

The jade bracelet is beautiful. I bought it as a gift for my sister. I think she will love it!

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
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Love items
October 13, 2024

I wasn't sure at first, but when I received my items I fell in Love with each item for not only high quality but look & quality of items. Most definitely exceeded my expectations

Date of experience: October 3, 2024
Florida
1 review
0 helpful votes
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Nothing like the picture
October 13, 2024

I had to return this item because it did not look anything like the picture. In the picture, it was multicolored and shiny. The ring I received was dull and monotone. I was very disappointed.

Date of experience: October 3, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret to learn that the ring was not as expected. We have received it back and issued you a return. We hope to shop with you again.

South Carolina
1 review
0 helpful votes
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Happy Shopper
October 13, 2024

Easy navigation and lovely selection. Shopping for a gift. Package arrived timely.

Date of experience: October 3, 2024
Connecticut
1 review
0 helpful votes
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I always pleased with my purchases.
October 12, 2024

I ordered from my iPad. No problems. I love my ring. It looks so pretty on my ring finger.

Date of experience: October 2, 2024
Barbara J. — Ross-Simons Rep
over a year old

Glad to learn that you were able to order successfully and easily on your iPad! It's great when these alternate devices work as we hope. Thank you for shopping with Ross-Simons!

Wyoming
1 review
0 helpful votes
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Look nice, too small
October 12, 2024

The earrings looked nice online. Once received, I was disappointed in the size. I also could not get them on. I am sending them back.

Date of experience: October 2, 2024
Barbara J. — Ross-Simons Rep
over a year old

We regret that the earrings did not work out for you. The sleeper studs are extremely petite in design, as to provide comfort while you sleep. We know it can be a challenge to depict size online, that's why we always include the dimensions in the Product Details section and show a photograph of the piece to scale on a model. We hope that you will be able to find something else more appropriate. You may always call us at 800-556-7376 to speak with a representative who will be happy to assist.

Louisiana
1 review
0 helpful votes
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A crucifix for a special niece
October 12, 2024

Love the gold onyx crucifix I purchased for a niece. I'll add a box chain to it for extra strength. I'll certainly be a return customer!

Date of experience: October 2, 2024
Barbara J. — Ross-Simons Rep
over a year old

The crucifix you chose is lovely, and we hope your niece loves it! The box chain will be an appropriate choice to add strength. Blessings to you and yours and thank you for choosing Ross-Simons.

Texas
1 review
0 helpful votes
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It's Pink!
October 12, 2024

Lovely little piece that's perfectly pink for one of my grand daughters. Very pleased with the purchase.

Date of experience: October 2, 2024
Barbara J. — Ross-Simons Rep
over a year old

What a beautiful ring! We hope your granddaughter loves it!

Tennessee
2 reviews
0 helpful votes
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Great company
October 12, 2024

This is a great place to get quality jewelry at a reasonable price. Their products are absolutely beautiful and I am a satisfied customer!

Date of experience: October 2, 2024
Barbara J. — Ross-Simons Rep
over a year old

Thank you for the kind words. We pride ourselves on offering the best quality, at the best value and we hope you love the earrings!

Pennsylvania
1 review
0 helpful votes
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Easy, fast transaction.
October 12, 2024

Went very smoothly. Love the product and the price was great.

Date of experience: October 2, 2024
Illinois
1 review
0 helpful votes
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Great ornaments, year after year!
October 12, 2024

Excellent & easy.They always have the correct ornaments and some new and interesting ones to choose from year after year.

Date of experience: October 2, 2024
Barbara J. — Ross-Simons Rep
over a year old

The Christmas ornaments are always popular, and our customers look forward to ordering them every year at this time! Thank you for being a valued customer.

Virginia
1 review
0 helpful votes
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Diamonds are a girl's best friend
October 12, 2024

Wonderful and so easy to place the order. Quick and simple to obtain a beautiful piece of jewelry.

Date of experience: October 2, 2024