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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Customer service was so helpful in exchange for a smaller size
The earings were so small I could not see them without a magnifying glass this is the first time ever I will be sending the item back
Your vast selection ensures that every customer will find the perfect piece of jewelry. The earrings I purchased, were exactly as pictured and described on the website. I received compliments the first time I wore them!
The 18k golf over sterling floral filigree hoop earrings are stunning! They are the perfect earrings for everyday wear. The size is appropriate for daily wear; the lever clasps are secure and easy to close. Checkout was smooth, snd delivery was quick.
This is my second order. The first item is of excellent quality. I'm looking forward to receiving my second order. Checkout went well.
I have received my order. The pieces are beautiful. I'm happy to purchase items for my collection that I have waited to make happen for quite awhile.
Very easy to order and prompt mail service with excellent packaging
I called customer service and returned the item. The photo in the catalog was very deceptive.looked much better in the catalog than in person.
We regret that the bracelet was not as expected. All of the pieces in the catalogue are photographed actual size. We see that you have returned the bracelet, and we have issued you a refund.
I ordered two pairs of earrings. They were well packaged. They were a little smaller than I had expected and was fine for me.
Selection is extensive. Service is excellent. Price very competitive.
I love the rings! They were delivered properly and safely. I will enjoy them immensely.
The website was easy to navigate. I received the riing in a few days with no issues. The ring is lovelier in person. It is a gift so I'm hoping it fits and she loves it
Awesome, love the quality and selection. Only had one issue with an item and customer service was on top of it.
The sterling silver bracelet paperclip one looks cheap, and stainless steel. Dull looking. Because I ordered through affirm, I can't cancel, and your customer service didn't help. Shaniece gave me the wrong reference number without verifying the product, which was not the right one. Greg was short and kinda rude, no help at all. I have liked some of your products but this latest experience was horrible. All I want to do is send this bracelet back, but noone can help me.
Love buying from Ross Simon's. The jewelry arrives exactly as advertised.
A great company to do business with for my jewelry purchases.
I knew exactly what I was looking for but it took awhile to find it. I received your catalog and had the item # but first time was told it couldn't be found. I ran across
Them just in looking through the earrings.
Item received was not as nice as the pictures online. The ring was not as expected and I had to pay to return it.
I didn't realize how tiny the gold balls are. But it is still beautiful. Wish your photo showed the actual size of the beads.
Beautiful, solid but not too heavy that they pull your earlobes! Love at first sight!
Love how easy it is to find what I'm looking for. Website description and photos makes it clear what I'm buying. All purchases were of excellent quality.
Bracelet is as advertised. Glad it could be sized to be small. Tracing the shipment was challenging as little info was provided.
We are glad to learn that you like the bracelet! We regret the challenge tracking the piece. All tracking is sent out once the piece ships, and updates from the shipper. We look forward to shopping with you again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
The sleeper stud earrings are designed to be tiny, so you can sleep with them in comfort. We always want you to be 100% satisfied with your purchases and do offer a 30-day money back guarantee. Please feel free to use our easy online return processing, should you decide to return them, or feel free to call us direct at 800-556-7376 and we will be happy to assist.