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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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I've worn a version of these Huggie hoops for years. When I discovered the post on one of the earrings got bent, I immediately looked at RS for a replacement. Beautiful, shiny and delicate
I only wish Ross Simon used a more secure way to ship an item that was $1000+
It was dropped off on my front porch by UPS and I didn't get home until that evening. Could easily have been stolen.
I have been wanting some different crosses so I ordered several. I am very pleased with them. Wish they were a tiny bit larger but they are certainly acceptable.
The service, as always, was quick, and the merchandise of good quality.
Tried another ring but stones all the way around the ring wire irritating. This one has a plain ring on the palm side so it's more comfortable.
Gifts not distributed yet so it is too early to evaluate the bracelets.
My new bracelet is absolutely beautiful, I love it! Great for everyday wear...
Love my jewelry! Always happy with my purchases and have already worn the bracelet several times
Beautiful ring, great price, fast service! I'm very pleased!
Item is just as described, beautiful! Tracking information was right on point.
I love the items I purchased for my Granddaughters 21st birthday. I wish the items are more presentation ready. The plastic bags look cheap as how it is to be given for a special occasion.
I love the quality and designs of the jewelry! Lots of choices and always something to consider! The price point fits my budget without looking cheap! I have introduced many friends to shop with Ross Simon's from as far as The Virgin Islands.
Will follow the instructions to return...earrings were too big.
Easy to use website. Nice customer servicer reps. Merchandise was fine quality but not always matched my taste once I received it.
We are always happy to give refunds on your credit card for pieces returned for a refund within 30 days. We see that the reason you were issued a gift certificate was because you returned items for an exchange. In the future if you receive a gift certificate and aren't sure of the reason, or want a refund instead, please feel free to contact us and we will be happy to assist. Thank you for shopping with Ross-Simons!
Always looking at your site for quality, but inexpensive jewelry.
Different from all my other earrings, stands out. The two colors of metal make it exceptional
The ring is lovely but is much more expensive than it should be considering it's 10K gold and tiny (supposedly) diamond chips. Unfortunately I won't purchase from Ross-Simon's again for that reason.
I think you should look at the itsms before shipment and never ship items with missing stones. Otherwise all items were as presented.
It didn't look anything like the picture in the catalog. I was very disappointed and will be sending it back.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are able to ship certain high value pieces "signature required" if you will not be home to receive the package. If you are placing another order for a high value piece, please contact us if you are interested in that option. We hope you love the earrings!