On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Quality not to my satisfaction. Looking to return after the hurricane. Thank you.
Julie Wonders
Everything went very smoothly. I love my new ring. It's beautiful and I've had so many compliments on it. Love it!
They are sparkly aquamarine earrings that I will enjoy wearing. Fast service, too.
My wife picked it out online checkout was easy packing was great no issues delivered was early
Really like the bracelet- however did not come in 1/2" sizes. Clasp very tight. Have taken to jeweler for adjustment. They remarked that clip for clasp was very difficult to use.
Have always found your site easy to use!
I liked the earrings I purchased because I love pink and wear a lot of it, but the color is not as bold as it appears on the website. They are not as large as I expected either. I still like them and plan to wear them, but I wish the color was stronger and they were a little larger. Also, they don't quite have the sparkle I was hoping for. Those are the risks we take when shopping on-line.
Good. Earrings looked as expected. Very versatile. I have no more to say. Thank you, thank you. Thank you for your prompt service
It took me a long time to decide to
Make this purchase. It's a long story but I placed my order with PayPal and somehow it went through Affirm and I've made payments through Affirm. My PayPal account also shows as a pending transaction. Please help me with this issue.
Have the best luck at finds at Ross Simons. I am never disappointed.
Very lightweight also pretty, looks more expensive, happy
I don't like when I look at an item then close that view and it brings me to the top of the page. Frustrating to have to scroll back through each time. Also, a code was offered for signing up but then would not work on the order Seems like bait and switch.
The was easy to use and the item purchased was exactly as shown!
I absolutely LOVE this little dainty multi gem bracelet. It now my favorite in my collection
Called for return authorization and sent back for credit with tracking
Shopping and checkout are so easy! Nice not to have to go through a million steps to order something!
Never disappointed with purchases from here! Looks beautiful! Reasonable prices!
My necklace is lovely, and ordering it was easy and efficient.
I love my gnome necklace. It is high quality & was shipped quickly.
I wore these for my daughter's wedding and they were perfect.
The reality of the ring was very different from the picture. Very disappointing.
We regret that you were not happy with the ring and see that you have started the Return process. We hope that you give us another chance!
The ring was worn already when i got it, it was scratched. I had to return it, im waiting for a new one.
We regret the scratch on the ring but see that we have received it back and we are ready to ship another out to you! You should receive it in a few days, and hope you love it!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Engagement Rings Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn of the issue on your order with pending transaction for PayPal when billed by Affirm. Thank you for bringing this to our attention, we have reached out to our Assurance Team, and they have confirmed the pending PayPal transaction has been dropped. Our team is researching this error to ensure it doesn't happen again.
We thank you for shopping Ross-Simons and apologize for any inconvenience this has caused. Private Message sent.