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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Excellent experience, I was very happy with the pearls. My niece was thrilled with them.
Just wanted to treat myself to something nice. Wish the diamond clarity was a bit better but understandable for what I can afford.
Ordered 5 pieces of jewelry. Kept 3. Return easy. Disappointed with clasp on the two bracelets, very difficult to open.
Have not been able to use my $30.00 off code as advertised.
Easy quick transaction! Love my necklace….not my first purchase and will not be my last.
Thank you! I am looking forward to my new bracelet. I lost my link bracelet that I had for 20 years.
Easy online shopping. Nice jewelry selections. Reasonable prices and sales.
Seamless, easy and very quick…always great service
Why do you insist that there be 59 characters? Really?
Placed an on line order. Everything met my satisfaction. Delivery was fast.
Some of the jewelry was nice, but some of the earrings were cheaply made.
I ahve shopped at Ross Simons before and always matched or exeeded my expection based on the product picture and description. But for the last two shipments producst were substandard.
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They are gorgeous!
Always satisfied with my purchases from Ross-Simons
I LOVE ordering from Ross-Simons!
There is always a very nice variety of jewelry to choose from.
I ordered the 14 inch and it was way too short for me. I am returning it and getting the 20 inch.
Ross-Simons is an excellent company. I have purchased several items over the years and have always been satisfied with the products and the pricing.
It was nice and the monogram was perfect on the bracelet. Other bracelet was nice, too.
Beautiful Italian horn, exactly like the photo. My daughter was very happy. Ty
Exactly as described, ordering was easy and received in a timely manner.
Purchased a blue topaz. Absolutely gorgeous and sizing was perfect. Delivered quicker than expected!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret that you haven't been pleased with your purchases. We understand that it can be difficult to depict size online, that's why we always include product dimension and weights in the Product Details section, as well as include a photo taken to scale on a model. We always want you to be 100% satisfied with your pieces and offer a 30-day money back guarantee. You may feel free to call us at 800-835-0919 for assistance or use our easy online return processing. We hope you give us another chance!