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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Excellent
October 22, 2024

Excellent experience, I was very happy with the pearls. My niece was thrilled with them.

Date of experience: October 12, 2024
Maryland
1 review
0 helpful votes
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Nice affordable selections.
October 22, 2024
Updated review

Just wanted to treat myself to something nice. Wish the diamond clarity was a bit better but understandable for what I can afford.

Date of experience: October 12, 2024

Great shopping experience
October 13, 2023
Previous review

Great shopping experience

Date of experience: October 13, 2023
Colorado
1 review
0 helpful votes
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Excellent service
October 22, 2024
Updated review

Ordered 5 pieces of jewelry. Kept 3. Return easy. Disappointed with clasp on the two bracelets, very difficult to open.

Date of experience: October 12, 2024

Have not been able to use my $30.00 off code as advertised
October 11, 2024
Previous review

Have not been able to use my $30.00 off code as advertised.

Date of experience: October 1, 2024
Texas
1 review
0 helpful votes
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Great purchase!
October 21, 2024

Easy quick transaction! Love my necklace….not my first purchase and will not be my last.

Date of experience: October 11, 2024
California
1 review
0 helpful votes
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Thank you! I am looking forward to my new bracelet. I lost my link bracelet that I had for 20 years.

Date of experience: October 11, 2024
Virginia
4 reviews
0 helpful votes
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5-star review
October 21, 2024

Easy online shopping. Nice jewelry selections. Reasonable prices and sales.

Date of experience: October 11, 2024
Florida
1 review
0 helpful votes
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Great travel earrings
October 21, 2024

Seamless, easy and very quick…always great service
Why do you insist that there be 59 characters? Really?

Date of experience: October 11, 2024
Massachusetts
1 review
0 helpful votes
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Process was easy & efficient.
October 21, 2024

Placed an on line order. Everything met my satisfaction. Delivery was fast.

Date of experience: October 11, 2024
Illinois
1 review
0 helpful votes
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Could have better quality
October 21, 2024

Some of the jewelry was nice, but some of the earrings were cheaply made.

Date of experience: October 11, 2024
Pennsylvania
1 review
0 helpful votes
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Gorgeous!
October 21, 2024

These earrings are stunning! Glamorous, beautiful and very dressy!

Date of experience: October 11, 2024
North Carolina
1 review
0 helpful votes
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Less than expected
October 21, 2024

I ahve shopped at Ross Simons before and always matched or exeeded my expection based on the product picture and description. But for the last two shipments producst were substandard.

Date of experience: October 11, 2024
Barbara J. Ross-Simons Rep
over a year old

We regret that you haven't been pleased with your purchases. We understand that it can be difficult to depict size online, that's why we always include product dimension and weights in the Product Details section, as well as include a photo taken to scale on a model. We always want you to be 100% satisfied with your pieces and offer a 30-day money back guarantee. You may feel free to call us at 800-835-0919 for assistance or use our easy online return processing. We hope you give us another chance!

Maryland
1 review
0 helpful votes
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*
October 21, 2024

****************************************************************

Date of experience: October 11, 2024
Texas
1 review
0 helpful votes
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Amethyst earrings and ring
October 21, 2024
Updated review

They are gorgeous!
Always satisfied with my purchases from Ross-Simons

Date of experience: October 10, 2024

Beautiful Jewelry
December 4, 2023
Previous review

I LOVE ordering from Ross-Simons!
There is always a very nice variety of jewelry to choose from.

Date of experience: December 4, 2023
Florida
1 review
0 helpful votes
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Should have ordered the 20 inch
October 21, 2024

I ordered the 14 inch and it was way too short for me. I am returning it and getting the 20 inch.

Date of experience: October 10, 2024
Virginia
1 review
0 helpful votes
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Very good
October 21, 2024

Ross-Simons is an excellent company. I have purchased several items over the years and have always been satisfied with the products and the pricing.

Date of experience: October 10, 2024
Tennessee
1 review
0 helpful votes
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Just what I ordered
October 21, 2024

It was nice and the monogram was perfect on the bracelet. Other bracelet was nice, too.

Date of experience: October 10, 2024
Pennsylvania
1 review
0 helpful votes
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ITALIAN HORN
October 21, 2024

Beautiful Italian horn, exactly like the photo. My daughter was very happy. Ty

Date of experience: October 9, 2024
Louisiana
1 review
0 helpful votes
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Great
October 21, 2024

Good experience. Recommend your services and goods to all our friends. Keep up the good work.

Date of experience: October 9, 2024
Arkansas
1 review
0 helpful votes
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Exactly as described, ordering was easy and received in a timely manner.

Date of experience: October 9, 2024
California
1 review
0 helpful votes
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Beautiful ring.
October 21, 2024

Purchased a blue topaz. Absolutely gorgeous and sizing was perfect. Delivered quicker than expected!

Date of experience: October 9, 2024