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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Incredible sale...great time for purchasing high quality gifts and I bought four beautiful pieces at great prices!
Easy online shopping & ordering experience; found exactly what I wanted & Ross-Simons didn't disappoint…I am a return customer because the quality, selections & reasonable prices that are offered can't be beat!
I asked for a replacement and it should arrive 10/15/24, I look forward to wearing it.
Disappointed that the promo code that I received by providing you with my email and cell phone number did not apply to this purchase. A bit of a bait and switch experience.
The cup is beautiful however it was shipped in a US Postal Service plastic padded bag inside a cardboard box and the box was completely torn and dented. Luckily, the cop was not harmed. I have already left a message on your email and spoke to a customer service representative.
Thank you for your recent purchase of the Pewter Baby Cup. We are sorry to learn of the experience you had with a team member and the condition the package arrived in and appreciate your feedback. We have forwarded the feedback regarding the packaging and the representative to the appropriate teams to address the concerns, as this is not the experience we want for our customers. Private message sent.
I have been a customer for many years. RS has always provided a quality product with great service from ease of ordering to quick shipping. The item I ordered was very inexpensive but so cute I could not resist getting it. It is a bracelet and very fine gold chain. I am afraid to wear it as it appears so delicate. I have not decided it I'm going to keep it. First time I have been disappointed with a purchase which is why I gave this review 3 stars, normally would be 5!
A stone fell out today. Do I take it to a nearby Ross-Simons or must I return it by mail?
We regret the issue with the ring. You may certainly return it for a replacement. We have reached out via email to assist.
Great selection of jewelry in various price ranges. Love the earrings I just purchased. Wonderful price point and they were exactly what I was hoping to find.
I've shopped R*S for years. When I'm looking for jewelry, I always visit their online site because their selection, sales, and service are excellent. I was looking for a 20" pretty pearl necklace with a magnetic closure. The clasp on most pearl necklaces can be challenging to get on and off, but this set has a pretty magnetic closure that is so easy. And for the price, the pearls are beautiful. They are lustrous, well matched, and knotted. I'm very happy with this purchase.
I love RS; their sales, service and selections are outstanding. They offer quality products that you don't find other places.
I found what I wanted! Ordered before and pleased with purchase.
My stackable rings were elegant and fit true to size. I am a lover of spinels and I wish more jewelry stores carried them.
I have wanted a locket for awhile but was shocked at some prices. I found this very beautiful wel made silver with gold and a diamond at Ross. Heavy well made.
Nice baby cup. The scrollwork on the handle is intricate and the engraving nice. Wish there were more engraving choices. Decent value for the money.
The baby cups are some of our most popular pieces, enjoyed by generations of families who have shopped with us. We will certainly pass on your suggestion about engraving options to the appropriate department. Glad you like it and thank you for shopping with us!
It was as lovely as I expected it to be. And my daughter loved it.
Very nice looking earrings. Can wear them daily or dress up. Gold vermeil is an option that I can afford.
No problem placing order. Only problem was delayed delivery by my local post office. I'm sure my grand-daughter will be pleased with the gift.
I was very happy with my purchase. It looked even nicer in person than it did on the website. The holiday return policy was already in effect so I felt comfortable buying a Christmas gift.
…, but it was a favorite, so I re-purchased last week. It arrived in 24 hours.
Product was disappointing. Necklace and bracelet was smaller than depicted. Stones and clasps were so small...
It's a pleasure to work with a company that is actually the real deal and not just some fake social media brand drop shipping junk jewelry from AliExpress. Ross-Simons shipped us two quality pieces just in time for my sisters birthday and we couldn't be happier. The earrings were right in our price point and the quality was amazing. Would shop here again.
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We regret to learn there was an issue applying the Welcome code you received. The code is for one-time use for new customers that sign up for emails or texts and offers $15.00 off $100.00 and $30.00 off $250.00 or more. The Welcome Code is entered in the Offer Code box on the Shopping Cart page. When entering the code, please be sure there is not a space in the box before or after the code. We have applied the Welcome code that you received to your order. Please feel free to reach out to our team for assistance at (800) 835-0919 if having an issue placing an order or with questions you may have. We can be reached 24 hours a day 7 days a week. We are always happy to assist.