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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Received the toi et moi ring (Pearl and sapphire). It's beautiful! I love it! The pearl is luxurious and the sapphire is generous and deep in color. Very affordable. Perfect for the June and September loves in your life.
I have ordered gold hoops before, which were smaller but 14k. Loved them.
I wanted larger hoops, but couldn't afford 14k pair, so I ordered gold plated over silver.
Too heavy and really pull on the lobes. Thinking of returning them.
Easy ordering and quick delivery! Have never been disappointed.
I called with my dissatisfaction and they are sending me the proper box.
Orders are always placed on time and delivery is set up immediately afterward! No delays or mistakes.
My husband is a Vietnam veteran and had purchased a small gold peace sign in Vietnam. He gave it to my daughter who wore it daily. Unfortunately the chain broke without her knowledge. And she lost the peace sign. This is very close to the actual original peace sign. My husband was lifted when I showed him the new one.
We are so pleased to learn that you were able to find a near identical peace sign! We thank your husband for his service and thank you for choosing Ross-Simons!
I purchased the 1.00 ctw lab grown diamond stud earrings which are 1/2 ctw each. They are good quality and look great. The earrings came with the certification information on the diamond quality and the price was great compared to other stores that charge more than twice as much. My wife loves the earrings.
The lab-grown diamonds are stunning, and a tremendous value! We are glad that your wife loves them, and hope to shop with you again!
The shopping part was fine. The product was disappointing.
We regret that the earrings were not as expected. You may certainly return or exchange anything within 30-days. Please use our easy online return processing, or call us direct at 800-835-0919, and we will be happy to assist.
The experience was easy and quick. I only had to determine which gold bracelet I wanted. The bracelet is substantial, 14k gold, no stones, and weighs 5.7 grams. On the competitor's website a 4.7 gram 14 kt bracelet is $1200, but I paid $585 at Ross Simons.
We strive to offer the best quality at the best value, especially with our gold pieces. We are glad to learn you love the bracelet, and hope to shop with you again!
Beautiful gold necklace with tiny disks. Very pretty. Necklace is on the thinner side. Very delicate and not sure I would wear it everyday. Seems very fragile.
We are glad that you like the necklace! The RS Pure pieces are designed to be very delicate, as is the style with the younger generation. We hope it works out for you, as it is quite lovely. Thank you for shopping with us!
Experience was OK. Checking out could have been quicker but overall, OK
I ordered a necklace and a bracelet. The pearl bracelet was lovely and i will be keeping it. The chain on the 14k gold necklace was so flimsy and fragile, that it knotted up after I tried on the necklace and put it back in the plastic bag it came in. Perhaps it needs to be shipped in a box with an insert that helps prevent tangles. I emailed customer service and arranged for a return, which was handled quickly.
We regret that the necklace was not as expected. We see that you have started the return process, and hope to shop with you again.
I'm a little disappointed, it doesn't look as good as in the picture!
Although we always hope you adore the item you receive, you have 30 days from the date of arrival to return it if for any reason you're not completely happy. Returns are simple to arrange online, and our staff is available for help at (800) 835-0919, seven days a week. We are always happy to help. We appreciate your feedback.
Thank you! This is exactly what I hoped for! So simple yet such a bold impression...
These are the perfect little hoops for every day. They are very comfortable and my shopping experience was pleasant and easy.
So easy and quick delivery!
Excellent quality. Love the paper lip necklace 😊
I saw a pair of earrings that would be stunning for my nieces wedding and she loves them. She is going to order them!
An easy site & company to work with. Description was spot on and free shipping makes it even better. Will buy again sometime.
The earrings are pretty, but they are smaller than I expected.
We regret that the earrings are smaller than expected, but that you like the lab-grown diamonds, they are stunning! You may exchange them something larger within 30-days. Take a look at item 992140, you may find them more to your liking. If you need any additional help, please call us at 800-835-0919 and we will be happy to assist.
I always have a good experience when I shop at Ross Simons. Purchases are easy as are returns (which rarely happen)
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The Toi et Moi pieces are stunning; we are thrilled that you love it. We hope it brings you much happiness for years to come!