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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Fast service and delivery. Bought online and had no issues.

Date of experience: October 28, 2024
Missouri
2 reviews
0 helpful votes
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Would recommend
November 6, 2024

The two rings I ordered were beautiful pieces and seem to be of good quality. I had thought the bands would be a tad wider but it's my own fault for not reading the measurements more closely.

Date of experience: October 27, 2024
Texas
1 review
0 helpful votes
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Thinking about the purchase for some time. Made decision to do so. Thank you.

Date of experience: October 27, 2024
California
1 review
0 helpful votes
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Holiday candy corn earrings very cute
November 6, 2024

Easy to order and good quality products and I would definitely order again

Date of experience: October 27, 2024
Ohio
1 review
0 helpful votes
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Cute Earrings
November 6, 2024

The Christmas cat earrings are really really cute! Can't wait to wear them at our family Christmas party!

Date of experience: October 27, 2024
Barbara J. — Ross-Simons Rep
over a year old

The Cat Christmas Earrings are adorable! You will be the hit of the family party!

Ohio
1 review
0 helpful votes
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Great service
November 6, 2024

Fast shipping and the merchandise was exactly as pictured.

Date of experience: October 27, 2024
Florida
1 review
1 helpful vote
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Shopping was quick and easy
November 6, 2024

Shipment was on time and I was able to track the shipping. Very nice quality merchandise

Date of experience: October 27, 2024
Illinois
1 review
2 helpful votes
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Wife loved it but
November 6, 2024

One of the CZ crystals had already fallen out. Hope more do not fall out. Only problem I have with my purchase.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 27, 2024
Barbara J. — Ross-Simons Rep
over a year old

You may certainly return the piece for an exchange, or repair. Please call us direct at 800-835-0919. We have reached out as well to assist.

California
1 review
1 helpful vote
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Always fast service, good quality
November 6, 2024

The vintage earrings were perfect. Unusual, excellent craftsmanship, and fun to wear.

Date of experience: October 27, 2024
Georgia
1 review
0 helpful votes
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Not as impressive as it looked online
November 6, 2024

The ring is fine but stones are smaller than they look online.

Date of experience: October 27, 2024
New York
1 review
0 helpful votes
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Too small
November 6, 2024

Ross -Simmons is a great place to purchase unique and pretty items I absolutely love Ross-Simmons. The mistake is on my end. I choose a gold *******@inngot that was a bit to small. I will be looking for a larger chain and medallion or even a lager Fluer dis lis bar

Date of experience: October 27, 2024
Mississippi
1 review
0 helpful votes
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Good job!
November 5, 2024

Saw these earrings (candy corn) on FB, clicked on the website, found what I wanted, ordered, received (in a timely manner) and I love my earrings!
Such good quality. Very pleased.

Date of experience: October 26, 2024
Barbara J. — Ross-Simons Rep
over a year old

The Candy Corn Earrings are adorable, and great for Halloween, and beyond!

California
1 review
1 helpful vote
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Wonderful experience
November 5, 2024

Fast and easy checkout. The silver ring was perfect. The gold ring looked a little on the fake side but still pretty and I will wear.

Date of experience: October 26, 2024
Minnesota
1 review
0 helpful votes
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It came days earlier than expected.
November 5, 2024

And that was a pleasant surprise indeed! Although I never looked inside.

Date of experience: October 26, 2024
Colorado
1 review
0 helpful votes
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Returned for refund
November 5, 2024

Looked spectacular online. In reality it was so light, I wondered if I'd notice whether I had it on or not. Appeared thin and flimsy.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 26, 2024
Barbara J. — Ross-Simons Rep
over a year old

We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919. Thank you for your feedback.

Texas
1 review
0 helpful votes
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Quite satisfied, thanks.
November 5, 2024

I usually order by phone, first time online, good experience!

Date of experience: October 26, 2024
New York
1 review
0 helpful votes
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Beautiful necklace!
November 5, 2024

What I would expect at this cost point. Delivery was on time.

Date of experience: October 26, 2024
Minnesota
1 review
1 helpful vote
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Beautiful Necklace.
November 4, 2024

It arrived promptly and fast. The necklace was beautiful, true to its color and the weight is heavy, worth its price. The diamond were brilliant, the emerald was rich in its color. The gold chain is a bit dull, but overall its good. I will probably take it to be professionally cleaned to bring out more of the fresh gold appearance or looks. Overall. I'm happy with the purchase and would recommend it.

Date of experience: October 25, 2024
California
1 review
0 helpful votes
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It was a perfect bracelet
November 4, 2024

What I was looking for, thanks
It replaced one similar that was lost.

Date of experience: October 25, 2024
New York
1 review
0 helpful votes
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Love your jeeelry!
November 4, 2024

Easy to order! Love the Monogrammed jewelry! Have ordered two diffusers that are both lovely.

Date of experience: October 25, 2024