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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Fast service and delivery. Bought online and had no issues.
The two rings I ordered were beautiful pieces and seem to be of good quality. I had thought the bands would be a tad wider but it's my own fault for not reading the measurements more closely.
Thinking about the purchase for some time. Made decision to do so. Thank you.
Easy to order and good quality products and I would definitely order again
The Christmas cat earrings are really really cute! Can't wait to wear them at our family Christmas party!
Shipment was on time and I was able to track the shipping. Very nice quality merchandise
One of the CZ crystals had already fallen out. Hope more do not fall out. Only problem I have with my purchase.
You may certainly return the piece for an exchange, or repair. Please call us direct at 800-835-0919. We have reached out as well to assist.
The vintage earrings were perfect. Unusual, excellent craftsmanship, and fun to wear.
The ring is fine but stones are smaller than they look online.
Ross -Simmons is a great place to purchase unique and pretty items I absolutely love Ross-Simmons. The mistake is on my end. I choose a gold *******@inngot that was a bit to small. I will be looking for a larger chain and medallion or even a lager Fluer dis lis bar
Saw these earrings (candy corn) on FB, clicked on the website, found what I wanted, ordered, received (in a timely manner) and I love my earrings!
Such good quality. Very pleased.
The Candy Corn Earrings are adorable, and great for Halloween, and beyond!
Fast and easy checkout. The silver ring was perfect. The gold ring looked a little on the fake side but still pretty and I will wear.
And that was a pleasant surprise indeed! Although I never looked inside.
Looked spectacular online. In reality it was so light, I wondered if I'd notice whether I had it on or not. Appeared thin and flimsy.
We always hope that you love the item you receive, but If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919. Thank you for your feedback.
I usually order by phone, first time online, good experience!
It arrived promptly and fast. The necklace was beautiful, true to its color and the weight is heavy, worth its price. The diamond were brilliant, the emerald was rich in its color. The gold chain is a bit dull, but overall its good. I will probably take it to be professionally cleaned to bring out more of the fresh gold appearance or looks. Overall. I'm happy with the purchase and would recommend it.
What I was looking for, thanks
It replaced one similar that was lost.
Easy to order! Love the Monogrammed jewelry! Have ordered two diffusers that are both lovely.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
The Cat Christmas Earrings are adorable! You will be the hit of the family party!