On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great gold product with nice design. I have been your customers for many years and every time I look at your sale i purchase some gold.
Thank you
The bracelet was smaller than I thought…But it was sweet and perfect! It was the perfect gift for someone who doesn't wear a lot of jewelry and love simple!
We are glad that you were able to find the perfect gift, we hope your friend loves it!
I saw one of your improvements recently. Thanks. Losing my place because I looked at one production was a pain.
I am replacing earrings that I bought forty years ago, the same exact earrings from Ross Simons (again). The originals are fine for everyday wear, but I want new for my best outfits.
Seriously this ring was junk! Not worth it at all. I am returning. It was a piece of wire not a band. A person could not wear this at all…it would bend in a matter of mins. Very disappointed with this purchase.
We regret that the ring was not as expected and have reached out to you to assist with the return.
This was a ring for my granddaughter. She just loves it and I am so pleased ty I will cetainly order again
What a beautiful gift! Happy Birthday to your granddaughter, and we are so happy that she loves the ring!
A very pretty bracelet! I wear it with my watch and two other bracelets. It is 7.5" but seems bigger. I can slip it over my hand without undoing the clasp. The diamonds look larger than they are since they are surrounded by silver. For the price, a good buy.
Easy to order and even better quality than we'd hoped! Ross Simon's continues to be the quality jeweler that RI is know for
The CX Station Necklace in sterling silver is beautiful and very good quality. It's perfect for every day, layering or dressing up. The shopping experience was easy and straightforward. Great selection of items offered too.
It was easy to order, the only issue I had was I was sent a discount code but when I entered in my ordering process it would work. My purchase was still a good price so I ordered anyway. I am very pleased with the ring I ordered. My first time with lab grown diamonds.
This order did qualify for a $25.00 Coupon off a future order of $125+. We have resent it to your email. If you need any additional help, please call us direct at (800) 835-0919 and we will be happy to assist! We are thrilled to learn that you love the ring, it was a great value!
I purchased a 14k white gold diamond band and the diamond quality was inconsistent. Although I knew when I purchased the ring, the diamonds were no at the top of the range in quality; however, there were three diamonds in particular that were actually a cloudy white. I was actually shocked that a ring of that quality would be delivered to a customer. Needless to say, I was disappointed and returned the ring.
We regret that the ring did not meet your expectations. We see that you have returned the ring, and a refund was issued. We hope to shop with you again.
Very good service really like all the products I've purchased.
I have been purchasing jewelry from Ross Simons for years. They have quality products, quick service, and great prices, that is what keeps me coming back. Thank you, Ross Simons!
I purchased the necklace for my Granddaughter for her Graduation from GCU with a Masters in Education. She loves it!
What a beautiful gift! Congratulations to your Granddaughter and we hope she loves it!
Check out was difficult but I figured it out in time. I'm very happy for how quickly my order arrived and the earrings are beautiful.
We regret you had difficulty checking out, but are glad that you were able to complete the order successfully, and love the earrings!
Easy to navigate, large selection, right price, fast service
I was very pleased with the Butterfly necklace I ordered. The quality and design is absolutely fabulous. Ross-Simon's offers great customer services when in doubt. I was able to speak with an agent to clarify my concerns, Just LOVE Ross-Simon's
We strive to provide great pieces at a great value, and exceptional customer service! Thank you for being a valued customer.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Engagement Rings Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so happy that you love the earrings! We do have great gold sales; glad you are always able to find something you love. Thank you for being a valued customer.