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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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RS make shopping easy, and has a great variety to offer. Service is dependable and even returns are no problem.
Previous experience just as good hence the repeat purchase.
25+ years of Wallace annual sleigh bells as traditional gifts!
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Everything I have ordered from Ross Simons is the best quality and super fast service and shipping.
Great jewelry! Love all the beach jewelry! This sand dollar ring is so beautiful and very reasonably priced. I'm very happy with my purchase!
Lovely selection of pendants, rings and bracelets. Affordable prices and prompt delivery.
Thank you for the pleasant shopping experience.
Always satisfied with all my purchases have been a customer for 30 years started with their catalogs
Sight is easy to use, needed a question answered resolved immediately by chat.
The styles and choices were perfect for me. I found my daughter the cutest little strawberry earrings. Shipping was lightening fast. I can't wait to give them to her.
Should have free shipping for all returns and more discount for holiday shopping
Quick and easy search. Wish the description would be more accurate as to what the writing on the medal says and translated to English.
Beautiful items, but quality is fair. Stones fall out of earrings and rings after only a few wearings.
I have always been very pleased with my purchases. Thank you
Great options. Beautiful pieces and decent prices have bought many pieces over the years.
This is very annoying. I don't remember the details today!. Are you going to place my order?
Jewelry is always as pictured and never fails to delight! My mother and I have purchased many pieces before and are always pleased with the quality.
My previous experience has been great. That's why I come back often to shop.
The "PAYNOW" wouldn't highlight... I called the "help line" and they couldn't fix it so after 15 minutes I finally was able to pay. It's not good when your customer gets to the checkout and can't.
We regret to learn of the experience you had placing your order. Customer experience is very important to us. We are always working to improve our customer experience on our website. We have informed our team. We do appreciate your feedback.
My previous purchases were not listed. Chat said I'll be contacted by your IT.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We are glad that you like our jewelry! If you have any pieces that are missing stones, you can send them to our repair department for inspection and repair. Please reach out to us at (800) 835-0919 with the order numbers of the pieces that are missing stones so we may assist.