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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Georgia
1 review
1 helpful vote
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Love Ross-Simons
November 24, 2024

Had to return something and the representative was wonderful!

Date of experience: November 14, 2024
Virginia
1 review
0 helpful votes
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This was a gift to be sent to the persons address, but it would not except the persons address and my credit card because of a different address. More shopping here

Date of experience: November 14, 2024
New York
1 review
1 helpful vote
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Very easy to manage the RS site.
November 24, 2024

Very good; I've always enjoyed ordering from RS. The process is simple and the selection prodigious but thoughtful.

Date of experience: November 14, 2024
Florida
1 review
0 helpful votes
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Awesome
November 24, 2024

Great website and products that met my requirements for a birthday gift

Date of experience: November 14, 2024
Oregon
1 review
0 helpful votes
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Wish there were more 18k options.
November 24, 2024

Quality is as expected for a mail order jeweler. Not bad. Not great. Pieces are hollow, so weight is light.

Date of experience: November 14, 2024
Arizona
1 review
0 helpful votes
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Nice quality 🥰
November 24, 2024

Good. Easy to use online purchase. The quality of the product is good.

Date of experience: November 14, 2024
Florida
1 review
0 helpful votes
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Beautiful Necklace!
November 24, 2024

I bought a beautiful diamond cross necklace for my grand daughter's 18th birthday! She absolutely loved it. It will be a keepsake for years to come!

Date of experience: November 14, 2024
Virginia
1 review
0 helpful votes
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Beautiful Jewelry
November 24, 2024

Great jewelry, and excellent, fast customer service. Will order again.

Date of experience: November 14, 2024
Texas
1 review
1 helpful vote
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Great Prices, Flexible Payment Plans
November 24, 2024

I love shopping with RS. Been a customer for years. Will shop more in the future

Date of experience: November 14, 2024
Maryland
1 review
0 helpful votes
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Positive feedback
November 24, 2024

My experience is always very good. I love and enjoy all my pieces from you. Would definitely recommend.

Date of experience: November 14, 2024
Georgia
1 review
0 helpful votes
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Always good
November 24, 2024

Been looking for a lapis rings. Found this unique piece at a good price.

Date of experience: November 14, 2024
Florida
1 review
1 helpful vote
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Good quality and availability
November 24, 2024

Nice jewelry. I have ordered pieces I wear over many years. As I no longer have a local jewelry store, Ross Simon's gives me a place to shop that I trust.

Date of experience: November 14, 2024
North Dakota
1 review
0 helpful votes
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Great product
November 24, 2024

The jewelry is a great product and value! I have been very satisfied in the past.

Date of experience: November 14, 2024
Massachusetts
1 review
0 helpful votes
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Great value
November 24, 2024

Shopping is easy; appreciate the details on each piece. Easy proces to purchase, ship and pay.

Date of experience: November 14, 2024
Michigan
1 review
0 helpful votes
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Jewelry
November 24, 2024

Shopped in your stores years ago. Atlanta. Beautiful selection

Date of experience: November 14, 2024
Indiana
2 reviews
0 helpful votes
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Always pleased with my purchases
November 24, 2024
Updated review

I am a return customer many times over and purchase jewelry almost exclusively from Ross Simons.

Date of experience: November 14, 2024

An incredible selection at reasonable prices
June 4, 2024
Previous review

An incredible selection at reasonable prices.

Date of experience: May 25, 2024
Georgia
1 review
0 helpful votes
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I love Ross and Simons
November 24, 2024

I had one problem once when they sent the wrong necklace but it was straightened out immediately.

Date of experience: November 14, 2024
Pennsylvania
1 review
0 helpful votes
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Nice Jewelry
November 24, 2024
Updated review

Good quality jewelry for the price. Fast delivery also. I have been pleased with all of my purchases so far.

Date of experience: November 14, 2024

I am ok but I was not able to receive any free gift...
November 19, 2024
Previous review

I am ok but I was not able to receive any free gift 🎁 on my purchase like I was promised.

Date of experience: November 9, 2024
Texas
1 review
2 helpful votes
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Circle necklace and diamond earrings. Beautiful
November 24, 2024
Updated review

Always good. Easy to talk to and return if needed. I have several pieces and love them all.

Date of experience: November 14, 2024

Great experience and I enjoy the jewelry
April 8, 2024
Previous review

Great experience and I enjoy the jewelry.

Date of experience: March 29, 2024
Florida
1 review
0 helpful votes
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Love the earrings
November 24, 2024

Easy to place order and item arrived on time. I will definitely order again.

Date of experience: November 14, 2024