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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Had trouble at checkout with you wanted to use an old card that has been replaced
Could not find chain for dog 886525
Kept making me start my search over and kicking me out of my saved search
The clasp on it is cheaply made for the amount I paid for it looks cheap not happy at all want my money back. Tried contacting was not successful
You may always return anything within 30-days of purchase, by using our easy online return processing, or calling us direct at (800) 835-0919, 24/7. We regret that you weren't happy with the bracelet and hope you will find something else you love.
I ordered a gold ring with many small green stones about six months ago. I wore it only occasionally. One of the stones has now fallen out so the ring isn't pretty any more.
We regret to learn of the issue you had with a ring you received. Please reach out to our customer service team. Our team can be reached 24 hours a day, 7 days a week at 800-835-0919. A private message has been sent.
I'm always very pleased with my purchases. I will definitely order again.
Every piece I order I have been so pleased with. Thank you for the good service as well.
I like your notifications when item is on back order. Everything worked out great!
I have ordered many pieces of jewelry from Ross-Simons. Always arrives in a timely manner a day the pieces are beautiful. Thank you.
Some what confusing to check out! I have credit card for affirm but it didn't let me use it….
Great as always,love everything! Always great items and service
Great jewelry great price, and had credit options available that made it easy to order
The Customer service is very good & the merchandise is high end
My husband bought me the 10 carat London blue, pear shaped, diamond & white gold ring for our 40 th wedding anniversary. It is the most stunning, well made, blue topaz that I have ever seen. I love wearing it & it looks much more expensive than the price it was offered at.
Just what I was looking for! I know she'll love it. Great selection.
Never bought from you before. The bracelet is beautiful. I will tell people about your jewelry.
Checkout is not easy. Even though address is saved, keeps asking to update
Very disappointed in the last purchase. Probably two or three years ago. Will see how these jackets look. I have a lot of jackets for my diamonds. Hope these are of a good quality or I will be returning. Thank you.
We regret to learn that you were disappointed in a previous purchase. We always hope that you love the item you receive. If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919. We do appreciate your feedback.
My order arrived on time and was even more beautiful than I expected!
I love the selection and the excellent values. The checkout process is quick and easy, too.
Finally found what I was looking for! Yellow gold seems hard to find. Thank you.
Bells were received in good order and n a timely manner. Will order again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to learn of the trouble you had saving items while shopping on our website. In order to save items to a wish list please be sure to log into your profile. This will allow you to save the items to your wish list. If you are still experiencing an issue after logging in to your profile, our Customer Service Team is available 24/7 at 1-800-556-7376. Private message sent.