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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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This ring is so well made and is absolutely beautiful. I had high expectations but even so, those expectations were exceeded.
I was looking for a pearl necklace for my neice. When I saw this one, it was just what I was looking for. Very stylish and fashionable! It was absolutely beautiful!
Very nice experience with them and great customer service they offered
Always an excellent experience. Have shopped for years and have never had negative experiences!
Always good … excellent choice of jewelry Good quality and pricing
Easy process and lovely rings. I'm so happy with my purchase and definitely would purchase more items again.
Great transaction and product
Fast delivery great product
The 14K two-tone gold earring jackets look exactly as pictured; however, they are quite small vs what I had expected. Not that happy with the amount spent for the actual purchase.
Site doesn't always accept promotion codes. Same items in catalog yet site doesn't acknowledge code.
Satisfied completely, exactly what was ordered. ………………..
Arrived quickly and is correct. Happy with my purchase……..
Beautiful jewelry. I wish there was an easier, free way to return jewelry that does not fit.
Very good customer service and quality jewelry. Prices are very reasonable.
Last time was also a good experience. Nice Selection, good service.
My orders and need for follow-up have been expertly and beautifully handled with Customer Service. The website is easily navigated for online orders as well. I often use Affirm. Thank you, Ross-Simons!
Good. You finally offered me a great sale at a good time and I took advantage of it. The website works wonderfully. No complaints.
Ordered an onyx ring, description was accurate, showing a model with it on her hand was helpful for size appropriation.
Fairly easy to use website. Wish they had more omega clip pierced earrings.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.