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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Your website check-out is not user friendly for someone not real terrific with computers.
Quality is generally quite good. Occasionally there are items that are not as expected, but they are good about returns and exchanges. Love their selections, and shipping speed and packaging are excellent.
Excellence in every way + fast free shipping?! Loyal 4 life!
I haven't ordered from Ross Simon's in at least 20 years! Saw your ad for lab created diamonds
Love the selection and the product is always as it appears on the website
Seemingly endless selection possibilities and great value
I have bought several pieces from the site and have never been disappointed!
Perfect experience every time I order something Big or small.
No matter what you are looking for, Ross Simons is sure to have it. Wonderful gift ideas in a wide range of styles and prices to fit most budgets. Don't hesitate to make a purchase from them; you'll be glad you did!
Easy to order. Pleased with the jewelry items ordered. Love
Have ordered multiple times. Always good service. One problem solved promptly.
The earrings are just as they were pictured on the website! They are even more impressive in person! I have been wearing them since I first got them. Very happy with the quality and design!
Item I ordered matched the description. It was exactly what I wanted.
Fine, return policy easy to use, and helpful staff. Would buy again from this catalog
We hope your family member loves the Paw Bolo Bracelet. We look forward to shopping with you again soon!
No problems; if ever need to return an item,, they make the return easy
Every order we have ever placed has been sent quickly and beautifully packaged.
Long time customer, I have always had a good experience with this company.
Very happy with experience. Felt comfortable purchasing from RS again.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
Customer experience is very important to us. We are continually working to make our website user friendly. For assistance with placing an order or for questions you may have, our team can be reached 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist. We do appreciate your feedback.