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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Need better mailing of expensive items and important stuff.

Date of experience: January 9, 2025
Maryland
1 review
1 helpful vote
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Unexpected Jewelry
January 19, 2025

I thought Ross-Simmons was one of those online stores that did not offer real 10 or 14 gold. I thought everything was overlay and to my surprise it was not. My first purchase to see since I have metal allergies and can only do gold was buying the flatback post earring. I love them very much and I have had no reaction or issue to them. So I finally bought the paperclip necklace with toggle and boy it is truly a beautiful piece. I finally found and online store I can trust. Now looking for some white gold pieces.

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
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Birthstone ring
January 19, 2025

It's my first time ordering from this store.
The ring is beautiful, my mother loves it.
However, I paid for next day shipping and received my order 2 days later.

Date of experience: January 9, 2025
Texas
1 review
1 helpful vote
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A Happy Ring
January 18, 2025

This beautiful flower ring is so pretty, dainty and sparkly - I love it. The colors of the flowers and leaves are beautiful. I have the silver version. I'm very happy I bought it :)

Date of experience: January 8, 2025
California
1 review
1 helpful vote
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Better than the photos
January 18, 2025

I love finding treasures. I lost this ring to unforeseen circumstances back in 2002. It was a miracle to find, but I am so grateful that I did.

Date of experience: January 22, 2025
Texas
1 review
1 helpful vote
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Heart ring
January 18, 2025

I liked the ring very much. I thought it was bigger but is just right.

Date of experience: January 8, 2025
New Mexico
1 review
1 helpful vote
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Happy to buy vintage. Not much else.
January 18, 2025
Updated review

My C 1950s vintage ring is beautiful and well-made. My previous purchases of Ross-Simons-made jewelry has been an utter disappointment, with stones falling out and shank-to-setting solder joints breaking within 6 weeks of delivery.

Date of experience: January 8, 2025

Easy
July 21, 2024
Previous review

Easy. Hope my jewelry is nice, too.

Date of experience: July 11, 2024
Indiana
1 review
0 helpful votes
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Value
January 18, 2025

I have been extremely happy with the majority of my items over the years. Price & quality is important when I make my puchase.

Date of experience: January 8, 2025
Texas
1 review
0 helpful votes
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Beautiful baby cup
January 18, 2025

Beautiful sterling baby cup at a good price. Included full name and birthdate.

Date of experience: January 8, 2025
Ohio
1 review
0 helpful votes
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Whimsical Frogs and Pearls
January 18, 2025

I bought these at the end of year sale and they are delightful. Love the sapphire eyes on the little frogs. I look forward to wearing the necklace and earrings set together soon.

Date of experience: January 8, 2025
New York
1 review
0 helpful votes
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Dainty and Beautiful
January 18, 2025

These were exactly what I was looking for as a gift to my Mother. She absolutely loved them. Don't let their size fool you-they're sparkly and a must have!

Date of experience: January 8, 2025
Illinois
1 review
0 helpful votes
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Bj
January 18, 2025

Great. Love the chain. Will order again. Thanks for the quick delivery

Date of experience: January 8, 2025
Texas
1 review
0 helpful votes
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L love Emeralds!
January 18, 2025

L saw these beautiful Emerald earrings so l told my husband and l was lucky enough to get them for Christmas. They are gorgeous and l get compliments whenever l wear them.

Date of experience: January 8, 2025
Florida
1 review
0 helpful votes
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It's an easy process.
January 18, 2025
Updated review

It is a very easy process. I found what I wanted at a good price. The shipping was prompt. I am satisfied.

Date of experience: January 8, 2025

The entire process was quick and easy
December 19, 2024
Previous review

The entire process from selection to recipt of item was quick. I received all items well before Christmas.

Date of experience: December 9, 2024
Maryland
1 review
0 helpful votes
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Pretty heart
January 18, 2025

Easy to shop, pictures very real and close to the actual item

Date of experience: January 21, 2025
South Carolina
1 review
0 helpful votes
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Love this versatile bracelet stack
January 18, 2025

Arrived quickly and even better in person than on the catalogue picture. Great variety of colors and they can be worn all together or just one or a few at a time. Works both with date night clothes and more casual attire. I have a pretty large wrist and so i chose the 8 inch size. Fits perfectly!

Date of experience: January 8, 2025
Georgia
1 review
1 helpful vote
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Beautiful
January 18, 2025

Classic piece well made and it's the perfect size. Not too large

Date of experience: January 20, 2025
Maryland
1 review
0 helpful votes
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Perfect Retirement Gift
January 18, 2025

Easy to navigate to find what I wanted. Loved that I could create a wish list and save it. Being able to share the wish list with my team made it easy to select the perfect gift.

Date of experience: January 21, 2025
New York
1 review
0 helpful votes
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Beautiful earrings
January 18, 2025

These earrings are beautiful! They are not too heavy, not too big, and are exactly what I was looking for.

Date of experience: January 8, 2025
Illinois
1 review
0 helpful votes
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These were replacement earrings for for that which I had bought from Ross Simons many, many years ago. I lost one of the earrings, and so wanted to buy another pair. The first pair I bought was very flimsy, but I kept them. I found this latest order subsequently and decided to purchase them, hoping that I would have a better quality of product. Because I have one of the old earrings, I was able to compare. The newer set of earrings is quite flimsy compared to what I had bought before. Therefore, I am, naturally dissatisfied.

Date of experience: January 3, 2025