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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Very pleased with the earrings I bought, they are for my daughters in law birthdays.
Always easy to order and fast shipment. My wife always loves the jewelry from Ross Simons!
I wanted to buy something nice for myself within a reasonable price range and the necklace was just want I wanted: something elegant and not flamboyant. Thanks.
In previous orders, I had no problems. This new online software seems to have problems. Your IT dept needs to do more system testing before putting it out to the public
Whatever I have ordered I have been completely satisfied. I have been a customer at least 11 years. Very Reliable!
Huge choice of very beautiful jewelry at a price one can afford.
Always been happy with the price, quality and design of products I have purchased from Ross Simmons. Love the three earrings I purchased recently.
My daughter loved it it us exactly what she had been hoping gor
Always receive great customer service and quality merchandise at affordable prices!
Easy to navigate site and items were a great price. The jewelry will be perfect accessories for an upcoming wedding
Received confusing offers of how to qualify for a discount and/or gift certificate. Made a qualifying purchase but no gift certificate appeared until I reached out after receiving my item. The earrings are lovely but it took a lot of after purchase effort to get the promised certificate.
Love how items display on model when touched.
I was very disappointed with this bracelet and will be returning it. The pearls are small with no luster.
Loyalty deserves a discount not just being a new customer. I would have received $30 off if I was a 1st time customer. I have spent several thousand and will continue to buy from your site.
The pictures on the website are high quality and the jewelry is beautiful. I assumed that the scale of the pieces depicted online would be sufficient to imagine what I was purchasing. However, I was sadly disappointed with the items I received. The studs and hoops are much smaller than I thought they would be. At any rate, I will wear them because they are beautiful, but I will also use this as a learning experience.
I tried to call numerous times but always got a busy signal. Very frustrating as is the requirement to add more words!
I like Everything I have ordered from this company and was not disappointed
Great sale! The piece I bought.was worth the price, can't wait to wear it
Received very quickly. It's beautiful and exactly as described. Very simple ordering process.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We always want you to love the pieces you purchase from us and offer a 30-day money back guarantee. We hope you are able to find something else you love.