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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New Mexico
1 review
0 helpful votes
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Beautiful and good quality jewelry
February 1, 2025

Very pleased with the earrings I bought, they are for my daughters in law birthdays.

Date of experience: January 22, 2025
Massachusetts
1 review
0 helpful votes
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Fair prices for decent jewelry!
February 1, 2025

Always easy to order and fast shipment. My wife always loves the jewelry from Ross Simons!

Date of experience: February 1, 2025
New Jersey
2 reviews
0 helpful votes
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Subtle elegance
February 1, 2025

I wanted to buy something nice for myself within a reasonable price range and the necklace was just want I wanted: something elegant and not flamboyant. Thanks.

Date of experience: February 2, 2025
Massachusetts
1 review
0 helpful votes
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Problem with entering an address
February 1, 2025

In previous orders, I had no problems. This new online software seems to have problems. Your IT dept needs to do more system testing before putting it out to the public

Date of experience: September 2, 2024
California
1 review
0 helpful votes
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Great Catalogs
February 1, 2025

Whatever I have ordered I have been completely satisfied. I have been a customer at least 11 years. Very Reliable!

Date of experience: January 22, 2025
Missouri
1 review
0 helpful votes
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Great purchase
February 1, 2025

My husband purchased a gift for me. He was happy with the site.

Date of experience: December 6, 2024
Illinois
2 reviews
0 helpful votes
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Huge choice of very beautiful jewelry at a price one can afford.

Date of experience: February 3, 2025
Illinois
1 review
0 helpful votes
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Happy Customer@
February 1, 2025

Always been happy with the price, quality and design of products I have purchased from Ross Simmons. Love the three earrings I purchased recently.

Date of experience: January 11, 2025
Delaware
1 review
0 helpful votes
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Gave it as a gift
February 1, 2025

My daughter loved it it us exactly what she had been hoping gor

Date of experience: January 22, 2025
Kentucky
1 review
0 helpful votes
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Very good
February 1, 2025

Always great have been using this store w years. Never been disappointed

Date of experience: January 22, 2025
California
1 review
0 helpful votes
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Great quality at reasonable prices
February 1, 2025

Always receive great customer service and quality merchandise at affordable prices!

Date of experience: January 22, 2025
California
1 review
0 helpful votes
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Enjoyable Shopping Experience
February 1, 2025

Easy to navigate site and items were a great price. The jewelry will be perfect accessories for an upcoming wedding

Date of experience: February 4, 2025
New Jersey
1 review
0 helpful votes
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Extra steps required to get promised gift certificate
February 1, 2025
Updated review

Received confusing offers of how to qualify for a discount and/or gift certificate. Made a qualifying purchase but no gift certificate appeared until I reached out after receiving my item. The earrings are lovely but it took a lot of after purchase effort to get the promised certificate.

Date of experience: January 22, 2025

Love how items display on model when touched
September 2, 2024
Previous review

Love how items display on model when touched.

Date of experience: August 23, 2024
Oklahoma
1 review
0 helpful votes
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Very disappointed
February 1, 2025

I was very disappointed with this bracelet and will be returning it. The pearls are small with no luster.

Date of experience: January 22, 2025
Barbara J. — Ross-Simons Rep
over a year old

We always want you to love the pieces you purchase from us and offer a 30-day money back guarantee. We hope you are able to find something else you love.

Illinois
1 review
2 helpful votes
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Loyalty deserves a discount not just being a new customer. I would have received $30 off if I was a 1st time customer. I have spent several thousand and will continue to buy from your site.

Date of experience: January 22, 2025
Massachusetts
1 review
0 helpful votes
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The pictures on the website are high quality and the jewelry is beautiful. I assumed that the scale of the pieces depicted online would be sufficient to imagine what I was purchasing. However, I was sadly disappointed with the items I received. The studs and hoops are much smaller than I thought they would be. At any rate, I will wear them because they are beautiful, but I will also use this as a learning experience.

Date of experience: January 22, 2025
Washington
1 review
0 helpful votes
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Phone contact
February 1, 2025

I tried to call numerous times but always got a busy signal. Very frustrating as is the requirement to add more words!

Date of experience: January 22, 2025
Colorado
1 review
0 helpful votes
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Ross Simons Merchandise
February 1, 2025

I like Everything I have ordered from this company and was not disappointed

Date of experience: January 22, 2025
Minnesota
1 review
0 helpful votes
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Great sale
February 1, 2025

Great sale! The piece I bought.was worth the price, can't wait to wear it

Date of experience: February 1, 2025
Washington
1 review
0 helpful votes
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Beautiful bracelet
February 1, 2025

Received very quickly. It's beautiful and exactly as described. Very simple ordering process.

Date of experience: January 22, 2025