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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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My daughter's family had a sweet dog and my granddaughter will love this necklace
Tried to get a new password but was told it would take 1/2 hour. Then was told I could continue as guest but there is nothing on your site that says the word "guest". Got it figured out, but think there's room for improvement. Amazon is the benchmark.
Website works well. I like the necklace I bought, the chain.
Great, enjoy the jewelry and selection. Overall good experience
Pkgs. Arrive packed beautifully and securely. Very happy overall.
You had what I was looking for with great service and communication about shipping.
Website is slow & doesn't allow to go to search in some places. Check out a little confusing too.
Website was easily navigated. Make sure you fully understand what you're getting and what you expect. My son bought a beautiful ring to be delivered to his home for his new wife. Imagine his disappointment at receiving the ring in a plastic bag and having to order a ring box for it before her birthday. Surprisingly it was not damaged. Didn't know jewelers didn't provide boxes for their jewelry. Seemed kind of a cheap thing to do. He worked hard for the money to get the ring and it meant the world to him. Even if it wasn't thousands of dollars...the ring was lovely. Undecided if I would use them again.
Over the years, I've purchased holiday and special items as gifts and for me. Great values, shipped securely and I also I like the presentation boxes. Great variety of quality pieces.
Easy Fast and most of all, beautiful jewelry. I will continue ordering from them for beautiful gifts for family and friends
I've made several purchases and every single time I get fine product at excellent prices. I do love my R-S
I've only returned an item once with no hassle, otherwise, their jewelry kept up with ever day wear very well
My first purchase with Ross Simon very pleased I was promised a discount coupon for my next purchase I have never received it
Good site navigation, selection of options and sizes, and prices.
Love everything I've ordered from RS! Fast delivery, quality jewelry.
Perfect for my daughter who loves jade, thank you
Katherine
My necklace was stolen ( not one of yours) and I've been looking for one like it although I haven't found one I have been ordering from you and love all my orders, my favorite one is the Vermeil Flat-bead so far. Thank you. Rita Akemon.
Fantastic- sales sent order to my home. Date is approximate
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
If you need assistance resetting your password, please reach out to us at (800) 835-0919 and we will be happy to assist.