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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I found what I liked but the quality is poor. The earring do not have a good clasp and they fell off my ears within two days. Fortunately I found them but I will be returning them. I need something that will stay in my ear. Thanks
Most of the pearls were knotted but knots were missed in many...too many.
The item I ordered arrived as described and on time. I was very pleased with my purchase!
Enjoyed perusing the catalog. Just wish there was more options with pearl jewelry and sapphire jewelry.
Fast Delivery, item exactly as described. Very satisfied.
I bought jewelry for my nieces and they loved them! They colors and prices were amazing
You show I can get $15 off $200 order or $30 off $250 order. I even clipped it and tried to enter code. Nothing worked.
No problems encountered. Pieces always smaller than expected but fine quality.
The charm is actually much smaller than shown on the model. However I do still like it.
I want more 10 kt jewelry options especially those with moissanite, CZs and white sapphire. RS has been a trustworthy source for online jewelry shopping.
Disappointed that I didn't qualify for the first time discount. Next time I buy I won't either because I'll no long be a fist time buyer.
Always checking for fashion as well as 14k earrings as gifts for myself as well as grown daughter. Sent quickly and reliable on dates.
Who orders jewelry on line? I did! And I love it! The earrings were something specific I wanted and I knew I would go crazy trying to find them in stores. Here I was able to see many types and got exactly what I wanted because the description was given with exact measurements.
All Good! All went smoothly! We were pleased with the product we bought, earrings.
Lovely jewerly and light weight on finger, wraist, ears. Easy to search for jewerly. Reasonable prices.
Exactly what I was looking for. Beautifully made and arrived quickly.
Nice merchandise at reasonable price, good response by seller with questions
Quality Fast Shipping! Great customer service when calling in with questions.
I have been a customer since previous leader and find them honest and approachable. Committed to honesty and service. Thank you for being that type of leader.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
We regret that the earrings were not as expected. We do suggest returning any piece that appears to be faulty, as we do not want you to lose them. We see the return has been received.