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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Earrings
February 5, 2025

I found what I liked but the quality is poor. The earring do not have a good clasp and they fell off my ears within two days. Fortunately I found them but I will be returning them. I need something that will stay in my ear. Thanks

Date of experience: January 26, 2025
Barbara J. — Ross-Simons Rep
over a year old

We regret that the earrings were not as expected. We do suggest returning any piece that appears to be faulty, as we do not want you to lose them. We see the return has been received.

Florida
1 review
0 helpful votes
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Pearls Not Hand Knotted
February 5, 2025

Most of the pearls were knotted but knots were missed in many...too many.

Date of experience: January 26, 2025
Illinois
1 review
1 helpful vote
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Number one.
February 4, 2025

Always professional. Always on time. Have never had any issues.

Date of experience: January 25, 2025
Texas
1 review
1 helpful vote
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Great products, great service!
February 4, 2025

Great jewelry! Great prices.
*************************

Date of experience: February 5, 2025
North Carolina
1 review
0 helpful votes
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Positive experience
February 4, 2025

The item I ordered arrived as described and on time. I was very pleased with my purchase!

Date of experience: September 30, 2024
Nevada
1 review
0 helpful votes
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Shopping the catalog
February 4, 2025

Enjoyed perusing the catalog. Just wish there was more options with pearl jewelry and sapphire jewelry.

Date of experience: January 25, 2025
Illinois
1 review
0 helpful votes
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Careful Shopper
February 4, 2025

Fast Delivery, item exactly as described. Very satisfied.

Date of experience: January 25, 2025
New York
1 review
5 helpful votes
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Fabulous colors
February 4, 2025
Updated review

I bought jewelry for my nieces and they loved them! They colors and prices were amazing

Date of experience: January 25, 2025

You show I can get $15 off $200 order or $30 off $250...
October 9, 2024
Previous review

You show I can get $15 off $200 order or $30 off $250 order. I even clipped it and tried to enter code. Nothing worked.

Date of experience: September 29, 2024
Pennsylvania
1 review
0 helpful votes
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Reliable and helpful
February 4, 2025

No problems encountered. Pieces always smaller than expected but fine quality.

Date of experience: November 2, 2023
West Virginia
1 review
0 helpful votes
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Smaller than shown
February 4, 2025

The charm is actually much smaller than shown on the model. However I do still like it.

Date of experience: January 25, 2025
Florida
1 review
0 helpful votes
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I love the 10kt gold options.
February 4, 2025
Updated review

I want more 10 kt jewelry options especially those with moissanite, CZs and white sapphire. RS has been a trustworthy source for online jewelry shopping.

Date of experience: December 30, 2024

Disappointed that I didn't qualify for the first time...
January 29, 2025
Previous review

Disappointed that I didn't qualify for the first time discount. Next time I buy I won't either because I'll no long be a fist time buyer.

Date of experience: January 19, 2025
California
1 review
0 helpful votes
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Earrings
February 4, 2025

Always checking for fashion as well as 14k earrings as gifts for myself as well as grown daughter. Sent quickly and reliable on dates.

Date of experience: January 25, 2025
Rhode Island
1 review
0 helpful votes
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Beautiful Earrings!
February 4, 2025

Who orders jewelry on line? I did! And I love it! The earrings were something specific I wanted and I knew I would go crazy trying to find them in stores. Here I was able to see many types and got exactly what I wanted because the description was given with exact measurements.

Date of experience: January 25, 2025
New Jersey
1 review
0 helpful votes
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All Good! All went smoothly! We were pleased with the product we bought, earrings.

Date of experience: August 25, 2022
California
4 reviews
0 helpful votes
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Awesome
February 4, 2025

Fabulous products Beautiful presentation Wonderful value Gorgeous studs and now a sensational birth stone ring

Date of experience: December 24, 2024
Washington
1 review
0 helpful votes
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Lovely jewerly and light weight on finger, wraist, ears. Easy to search for jewerly. Reasonable prices.

Date of experience: January 25, 2025
Alabama
1 review
0 helpful votes
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My Italian horn necklace
February 4, 2025

Exactly what I was looking for. Beautifully made and arrived quickly.

Date of experience: February 4, 2025
Florida
1 review
0 helpful votes
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Wish ring sizes had more options
February 4, 2025

Nice merchandise at reasonable price, good response by seller with questions

Date of experience: December 4, 2024
Florida
1 review
0 helpful votes
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Quality!
February 4, 2025

Quality Fast Shipping! Great customer service when calling in with questions.

Date of experience: November 1, 2024
Georgia
1 review
0 helpful votes
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Great leader
February 4, 2025

I have been a customer since previous leader and find them honest and approachable. Committed to honesty and service. Thank you for being that type of leader.

Date of experience: January 25, 2025