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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I am always satisfied with products and services which are excellent. It is always a pleasure to do shopping with Ross-Simons.
Always beautiful items at very competitive prices! My go-to for stylish jewelry.
All good for now. Very pleased with my purchase which was a gift.
Thank you.
You continue to provide jewelry that is unique and attracts attention.
I received my items in a timely manner and as always, I was very pleased with the items I ordered.
It was a gift for my granddaughter and she is very pleased with the earrings!
Great prices on gorgeous jewelry. Seldom do I shop anywhere else.
Had to change computers in order to complete checkout. Ipad couldn't do it today.
Purchased necklace for my wife. The website was extremely easy to negotiate and my order was processed quickly.
Very good. My only complaint is the ring should have been available in sz 10
One of the rings ordered was not correct size...it was a gift so I needed to resize it.
I've been comparing prices...and these are really good with the sales that are going on! I love to shop local, but we have chain stores here and the private owned stores are competitive on price but they have to do special orders...and returns are difficult. I've had good experience w Ross Simmons
Enjoy every piece I have ordered through the years the workmanship is amazing.
The ring that I ordered is much smaller than pictured in the catalog. Not the fit to finger but the size of the stones and gold band. For the price of the ring I expected it to have larger stones.
I have never had a bad experience with Ross Simons, use them every time
Excellent service, great quality, love the products and packaging
Easy shopping, great quality jewelry. Customer service and returns are easy as well.
Both bracelets I purchased looked great on-line and in the catalog. However, the Pure bangle bracelet is so lightweight that it is doesn't even measure when trying to weigh it! Not $350 worth of gold in that bracelet and no way to wear it without destroying its shape. Will return the bracelet. The hinged sun and moon multi-gem bangle is so cute but I couldn't get the clasp to open. I took it to a jeweler and they got the clasp to open, but even that bracelet has no internal support, and when unclasped it doesn't align so it is already scratched at the clasp. I have not even worn the bracelet for fear I will destroy the shape of that bracelet, too. Now not even sure I can return that bracelet. One bracelet was going to be a gift, but I was too embarrassed to give it. I have purchased other jewelry from Ross-Simon and not experienced this poor quality. I am disappointed, as I was so excited for receiving these pieces.
Great sale price and free ship. We're very thin. Afraid I will break. Beautiful tho.
Locating and ordering the item was easy and the process to purchase it was just as any other. Ross-Simons also followed up and confirmed it was received without issue.
System easy to use and products are great. Good variety as well
Everything has always been so beautiful and beautifully packaged
Everything I have ordered has always arrived beautifully packaged and all items even prettier than expected xoxo 💋
Good prices and good choices. Lots of surprises! Lots of fun to shop.
Love this site to shop for jewelry. The best!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.