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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Always great products and experience with Ross-Simons
February 4, 2025
Updated review

I am always satisfied with products and services which are excellent. It is always a pleasure to do shopping with Ross-Simons.

Date of experience: January 24, 2025

Easy designed web site
November 19, 2024
Previous review

Easy designed web site

Date of experience: November 9, 2024
Virginia
1 review
0 helpful votes
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Great company!
February 4, 2025

Always beautiful items at very competitive prices! My go-to for stylish jewelry.

Date of experience: January 25, 2025
New Hampshire
1 review
0 helpful votes
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Very satisfied
February 4, 2025

All good for now. Very pleased with my purchase which was a gift.
Thank you.

Date of experience: February 5, 2025
District of Columbia
1 review
0 helpful votes
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One of A Kind
February 4, 2025

You continue to provide jewelry that is unique and attracts attention.

Date of experience: December 9, 2024
Virginia
1 review
0 helpful votes
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Jewelry is always just beautiful
February 4, 2025

I received my items in a timely manner and as always, I was very pleased with the items I ordered.

Date of experience: February 4, 2025
Pennsylvania
1 review
0 helpful votes
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Gift for granddaughter…
February 4, 2025

It was a gift for my granddaughter and she is very pleased with the earrings!

Date of experience: January 25, 2025
Ohio
3 reviews
0 helpful votes
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Beautiful Jewelry
February 4, 2025
Updated review

Great prices on gorgeous jewelry. Seldom do I shop anywhere else.

Date of experience: January 25, 2025

Had to change computers in order to complete checkout
October 13, 2024
Previous review

Had to change computers in order to complete checkout. Ipad couldn't do it today.

Date of experience: October 3, 2024
Alabama
2 reviews
0 helpful votes
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Purchased necklace for my wife. The website was extremely easy to negotiate and my order was processed quickly.

Date of experience: February 4, 2025
New York
1 review
1 helpful vote
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Very good. My only complaint is the ring should have been available in sz 10

Date of experience: January 25, 2025
Florida
1 review
1 helpful vote
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Last purchase
February 4, 2025
Updated review

One of the rings ordered was not correct size...it was a gift so I needed to resize it.

Date of experience: January 25, 2025

I've been comparing prices...and these are really good with the sales that are going on! I love to shop local, but we have chain stores here and the private owned stores are competitive on price but they have to do special orders...and returns are difficult. I've had good experience w Ross Simmons

Date of experience: July 2, 2024
Illinois
1 review
0 helpful votes
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Beautiful jewelry
February 4, 2025

Enjoy every piece I have ordered through the years the workmanship is amazing.

Date of experience: February 4, 2025
Missouri
1 review
0 helpful votes
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Ring size
February 4, 2025

The ring that I ordered is much smaller than pictured in the catalog. Not the fit to finger but the size of the stones and gold band. For the price of the ring I expected it to have larger stones.

Date of experience: January 25, 2025
Rhode Island
1 review
0 helpful votes
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Love this company
February 4, 2025
Updated review

I have never had a bad experience with Ross Simons, use them every time

Date of experience: January 25, 2025

Love this company
November 26, 2024
Previous review

Excellent service, great quality, love the products and packaging

Date of experience: November 16, 2024
California
1 review
0 helpful votes
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Great experience
February 4, 2025

Easy shopping, great quality jewelry. Customer service and returns are easy as well.

Date of experience: September 1, 2024
North Carolina
1 review
2 helpful votes
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Both bracelets I purchased looked great on-line and in the catalog. However, the Pure bangle bracelet is so lightweight that it is doesn't even measure when trying to weigh it! Not $350 worth of gold in that bracelet and no way to wear it without destroying its shape. Will return the bracelet. The hinged sun and moon multi-gem bangle is so cute but I couldn't get the clasp to open. I took it to a jeweler and they got the clasp to open, but even that bracelet has no internal support, and when unclasped it doesn't align so it is already scratched at the clasp. I have not even worn the bracelet for fear I will destroy the shape of that bracelet, too. Now not even sure I can return that bracelet. One bracelet was going to be a gift, but I was too embarrassed to give it. I have purchased other jewelry from Ross-Simon and not experienced this poor quality. I am disappointed, as I was so excited for receiving these pieces.

Date of experience: January 18, 2025
California
1 review
1 helpful vote
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Lived my new bracelets
February 3, 2025

Great sale price and free ship. We're very thin. Afraid I will break. Beautiful tho.

Date of experience: February 3, 2025
Connecticut
1 review
0 helpful votes
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Nice product for the price.
February 3, 2025

Locating and ordering the item was easy and the process to purchase it was just as any other. Ross-Simons also followed up and confirmed it was received without issue.

Date of experience: January 24, 2025
Nevada
1 review
0 helpful votes
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Easy shopping
February 3, 2025

System easy to use and products are great. Good variety as well

Date of experience: January 24, 2025
Georgia
1 review
0 helpful votes
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Love everything
February 3, 2025
Updated review

Everything has always been so beautiful and beautifully packaged

Date of experience: January 24, 2025

Beautiful
December 2, 2024
Previous review

Everything I have ordered has always arrived beautifully packaged and all items even prettier than expected xoxo 💋

Date of experience: November 22, 2024
Georgia
1 review
1 helpful vote
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Love your site
February 3, 2025
Updated review

Good prices and good choices. Lots of surprises! Lots of fun to shop.

Date of experience: January 24, 2025

Love this site to shop for jewelry
March 26, 2024
Previous review

Love this site to shop for jewelry. The best!

Date of experience: March 16, 2024