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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I have been ordering for years although not often recently since I had already bought everything that I needed! Arthritis in my wedding ring finger has caused my gold and diamond custom made wedding ring not to fit. These five stack rings with cheerful and fun colored gem stones are the perfect replacement for my 85-year-old arthritic ring finger.
The ring came in a Timely manner and it was very well packaged.
No problem with selection and checkout.
The order came quickly. The ring is absolutely gorgeous! Well made. I needed it sized up and my local jeweler described it as exquisite! It is!
I saw the pickleball necklace, so I bought it.
I was told what I needed to do to exchange. Very helpful.
Great products! Great prices! Ease of use!. Always satisfactory
I have ordered many times online. Please do not add my email address to your promotional list. I was getting three emails every single day and tried to unsubscribe. I finally had to call the main office to have someone manually remove me as my requests to unsubscribe were not honored. Thank you.
Website shopping experience was fine. Easy to navigate and find deals/promos.
Product was meh. I guess I didn't pay attention to carat sizes but seems small based on price point ordered.
Great Shopping. Easy to understand
Great return customer return.
Website is very accessible and transparent. You can view the product clearly and know what you are buying
Excellent products and customer service. Designs and quality of every piece I've ordered has been exquisite.
Jewelry came as advertised at a good price. It was packaged great
Easy for someone who is technically challenged. I have nothing more to add.
The first email I received from RS, confirmation of order, showed bill to and ship to addresses. The bill to was wrong but the ship to was correct so I didn't worry. The 2nd email, the order has shipped, somehow the ship to address changed to the bill to address which would be wrong. The 3rd email, delivery confirmation, still had the bill to and ship to addresses wrong. I didn't notice this until I couldn't find my package. Luckily the ship to address was a previous address of mine and I was able to get my package from the current inhabitants. I had called RS when I didn't receive my package but before I realized it was shipped to the wrong address. I called RS a second time when I realized the address problem. I don't know why RS didn't use the correct ship to address in my RS profile.
Thank you for the feedback regarding this situation. We have brought it to the attention to the appropriate department so they can investigate. We think it may be a situation between the address on file with us, and the address in your Apple Pay wallet. When placing your order online, always make sure you select that the billing and shipping address are different, and manually enter both addresses, so the addresses don't inadvertently revert. We appreciate your business, and hope you love the ring! Private message sent.
No issues with your company, I made a poor choice and I will be returning the item and ordering something else from you.
I ordered earrings for my wife which was very easy to do on the website. The price was good, and shipping was free and fast.
Great quality but the prong has broken twice on the earrings. Very light.
I am typically not disappointed in my selection. If I am, it's my choice, not based on quality or design.
My experience was great. I would like the back latch of the earrings to be a bit longer. It is difficult to lock it in properly. I do not want to lose the beautiful earrings.
Never had an issue. Everything I've bought over the years is fabulous
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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