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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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It was not the usual easy order online as normally have done. It took me forever to open items and especially placing my order. I don't know what changed on your part
I received a used item with the back of the ring scuffed up and the ring in a plastic bag. This ring should have come with the Judith Ripka box and pouch. Very disappointed with the ring. Do better.
I just wanted to exchange the ring size and it was in stock,spent 15.00 In shipping to return it and instead of just an even exchange I was made to rebuy and paid more for it; just should have been an even exchange
Online returns are for refunds only, or exchanges for the same exact item and size. When you would like to start a return for an exchange for a different size or piece, you must call us direct at (800) 835-0919 and we will be happy to assist.
This sterling silver Snake wears nicely on the neckline, easy on and off, clasp is secure. Fast and secure delivery.
Perfect selection. I found the exact piece I was looking for and the transaction was smooth.
Easy ordering and fast shipping. Reasonable pricing. Very nice ring….good quality.
Just fine. I've returned a few things, but no problems. 10 characters. What does that mean?
High quality, numerous choices, great prices, gift boxing options, they do the work for you, beautiful displays.
Your website is very easy to navigate. I always find what I'm looking for.
The ring I chose is beautiful more so then expected. I got a very good deal and worth every penny for a 1/2 carot round and beget diamond ring.and nice quality
I wanted to treat myself after having a very stressful week! Work, and well just life had me feeling overwhelmed. I purchased these earring just to cheery myself up and to make myself feel better about where I am in my life. At 71 years of age, I wanted something different and honestly every pair of earring that I ordered spoke to me. The quality and the beauty of each pair was outstanding.
Ross-Simons creates beautiful, affordable jewelry whether in sterling silver, or gold, or gold plated. The jewelry maintains it's look over the years, and I can always depend on great jewelry at affordable prices, not some random junk that will lose it beauty in weeks or months.
I love the jewelry I bought from your store. First, the pieces are inexpensive and love the styles.
Nice jewelry. Only comment is the flat back threadless could be a little harder to take apart. So they are more secure for long term wear.
It is easy to order, and the jewelry is delivered quickly! I love everything that I have purchased!
Have purchased from this well run company for myself as well as for gifts. Enjoy their website since it's always been authentic. "What you see is what you get", and more.
Designs are unique unlike what I've seen in major stores or local shops.
Most pleased with Ross-Simons! TY!
Ordering was fine, disappointed in packaging and the style just didn't fit right
Beautiful items I didn't see anywhere else
Happy with the selection and the prices.
Quick and easy to find items and to checkout.
I have been a customer for 20 plus years and always satisfied.
Great customer service. Like their jewelry. I an get what I want.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that you were not pleased with the ring. The designer pieces that we carry do not come in the designer's box, they come in our Ross-Simons boxes. Also, this was not a pre-owned piece. All of our pieces are sold brand new, unless they are advertised in our Estate collection, which this piece would not qualify. We are glad that you were helped with the return by our friendly customer service representative. Private message sent.