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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Great product and customer service. Good return policy, fast shipping
I ordered diamond earrings and unfortunately one would not open at all! Customer service was great! No problem returning
I asked my husband for this as I collect cameos and this was a nice change with the heart shape and larger size. The carving was as pictured and the silver mounting was nice and solid. I'll be wearing this on Valentine's Day on a longer, heavy silver chain with a pink sweater.
I recommend to family and friends when asked for a recommendation.
I had been looking at these earrings for sometime and decided to get them. They are beautiful in person. I am happy with the purchase.
Items ordered are perfect and arrived right on time. The descriptions are right on target making ordering easy!
So easy to shop with my personal shopper. Mr. Gonzales is of great help and very nice.
Easy and affordable. I had no issues with the purchase. Good experience.
My experience has been fun, easy and I am eager to receive my purchases.
Website is easy to navigate. I love the wish list function and ability to compare different items.
Very good experience. Had a great selection of products at a reasonable price.
We purchased a beautiful bracelet for our daughter's wedding. The quality and workmanship of the bracelet was top notch.
Ordered cameo ring for wife it arrived but was so small. "Tiny" I gave it to a granddaughter instead. If the size would have been available at time of purchase I never would have bought it. Waste of money no value very disappointed
Purchased a plain sterling silver chain and a multi layer chain also sterling silver. Very reasonable prices. Delivered timely, packaged carefully. Exactly what I wanted
Your products are fantastic! I've ordered many things from you. But the last time I needed a ring in a different size, and your system wouldn't allow me to exchange it. I have to do it in two steps to return one, and then re-order another ring. Not a huge deal, just a little inconvenient
Great customer service. Easy to order. Beautiful jewelry.
I purchase all of my wife's jewelry from you. Great items at a really great price.
Ross-Simons is always a reliable and easy navigating site for buying gifts for my wife or friends. Our last silver necklace purchase was loved by the friend we gave it to. Have been purchasing for years from this company and have never been disappointed.
I've purchased many items from Ross Simons, all as gifts. Never has a recipient been disappointed and the same for myself. Great quality and beauty in every piece.
The representative was Friendly and knowledgeable. They provided me the information regarding an order.
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We know it can be challenging to depict size online, that's why we aways put the product dimensions under the Product Details section, and include a photograph shown to scale of the piece on a model. While we are sorry it didn't work out for your wife, we do hope your granddaughter loves it! Private message sent.