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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Great transaction. I changed the shipping address after order, which required follow-up confirmation. Had a confirmation telephone conversation with Paul on a Sunday afternoon when he interrupted his family time to take my call. It was a great conversation. You need to keep him around another thirty years. Dedicated employees are rare these days.
I have ordered many times, & have always been amazed at the great service. Some of my favorite pieces are from Ross Simons.
Easy returns, easy ordering, Great customer service.
I am an animal lover! When I saw the paw print necklace I knew I had to have it… when it arrived I was so happy!' It looks great wearing it it with dressy or casual clothes! Thank you!🐾
I am very pleased with the Pave Heart Ring I just purchased. Shopping was very easy, beautiful selections, and my ring arrived in a timely manner. Fits perfectly and I've already received compliments on its beauty.
Well first of all way to big only have size 6 61/2 wrist size didn't think it was made very well either
Wouldn't let me pick size is my only complaint
You sent me defective earrings and could not repair them, and sent them back to me not fixed. You did not offer any compensation for sending the defective item.
The earrings you purchased were seasonal and we regret that they were not available as an exchange. We did offer you a either a gift certificate for the value of the merchandise, or the earrings back unrepaired. You chose the earrings back unrepaired. We see that you are a longtime VIP customer, and you have purchased many items that you have loved and kept. Thank you for being a valued Ross-Simons customer!
I have been purchasing jewelry from Ross Simons for many years, and I also have purchased from high-end jewelers. I'm not into cheap costume jewelry. Ross Simons has beautiful, quality products.
Product is as described. Very happy with the necklace I ordered.
Jewelry came just as expected. Great quality. Thanks for your service
This Love Knot necklace was exactly what I had been looking for. It is well crafted and on a very pretty chain. Ordered it online and this was an extremely easy process. It arrived within a few days. I have ordered from Ross-Simons in the past and it has always been a good experience
I had to inquire to receive a proper gift box. One was sent after I asked.
Shipping took a long time and one of the necklaces was so cheap looking and so lightweight that I immediately returned it
We regret that you weren't pleased with one of your pieces and see that you have started an easy online return. Orders that ship on a free standard shipping are typically delivered within 5 business days of placing your order. We do have faster shipping options for an additional fee; or consider joining our VIP Club and receive free 2 Day shipping on all of your jewelry orders for a year! All emails are answered within 4 hours of receipt. Private message sent.
As a repeat shopper with Ross, I am disappointed with the amount of time it takes to receive my paid jewelry.
We are pleased to learn that you love the bracelet! Orders that ship on a free standard delivery are typically received within 5 business days of placing your order. We do offer faster shipping via UPS 2 Day, or Overnight for an additional charge. If you want free 2 Day shipping on all of your jewelry orders, consider joining our VIP Club! Private message sent.
Good quality and excellent prices fun to look around and select what is going on my wish list
Good experience, timely delivery & products of good quality.
Super and excellent and different merchandise,different and good choices
The bracelet purchased was lovely but broke after one month.
My sister loves the beach. This ocean charm ankle bracelet was a fun gift for summer days to come.
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The evil eye bracelet is adjustable, so it will adjust from the size of your wrist, no matter how small, up to about 9 inches. Someone is always available to take your call or email. If you wish to return this bracelet, the easiest and quickest way is to use our online return processing. You will receive a return reference number and a label to send it back. We regret the bracelet didn't work out, but hope you are able to find something else you love!