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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Great place for jewelry!
February 8, 2025

Always affordable with great quality! Have made several purchases for gifts and for myself!

Date of experience: January 29, 2025
Florida
1 review
0 helpful votes
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I just checked out and everything is fine, but yesterday, I could not check out to save my life. I kept trying to check out through PayPal and your website kept trying to force me to sign into an Account. I didn't know my password. It was a mess. Why can't I just check out as a guest even if I do have an account?

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 28, 2025
Barbara J. — Ross-Simons Rep
over a year old

You may always sign out as a guest when placing an order. While we aren't certain what may have occurred originally, we are glad that you finally were able to successfully place an order. We always do suggest signing into your account first before placing an order, as it will keep a record of all of your orders in one place. If you do not remember your password, please select "reset password" so you are able to sign in the future. We hope your sister loves the necklace! Private message sent.

Florida
1 review
0 helpful votes
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Jade bracelet
February 8, 2025

Beautiful. Great quality. Love the coloring of the Jade beading used. Overall happy with my purchase and glad I took the chance.

Date of experience: January 29, 2025
Massachusetts
2 reviews
0 helpful votes
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Good service
February 8, 2025

I have ordered from Ross Simons for decades. They never disappoint.

Date of experience: January 29, 2025
Mississippi
1 review
0 helpful votes
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Great Company!
February 8, 2025

I've enjoyed everything I have ordered. It is easy to return if something is not quite right.

Date of experience: January 29, 2025
West Virginia
1 review
0 helpful votes
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Stretch bracelet
February 8, 2025

I bought two bracelets, stretch bracelet and a paper clip bracelet. I measured my bracelet at home and ordered an 8 inch for both. They are too big and I have already called to exchange for a 7 inch on both bracelets. Can't wait to get them in.

Date of experience: January 29, 2025
Texas
1 review
1 helpful vote
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Always delivering good product
February 8, 2025
Updated review

Everything I have purchased has been of good quality. I am a returning customer.

Date of experience: January 29, 2025

Trustworthy
November 28, 2024
Previous review

Easy to place an order, alway on time and never disappointed. Thank you.

Date of experience: November 18, 2024
North Carolina
1 review
0 helpful votes
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Always excellent service
February 8, 2025
Updated review

Excellent products, excellent service, excellent return process.

Date of experience: January 29, 2025

Great to work with
November 26, 2024
Previous review

I needed to return one of the items I had ordered. It was done seamlessly which seldom happens in the world in which we live!

Date of experience: November 16, 2024
Florida
1 review
0 helpful votes
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I like my previous order
February 8, 2025

It was a great good choice and the stones were very clear and the size was good

Date of experience: October 9, 2024
Georgia
2 reviews
0 helpful votes
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Love love love
February 8, 2025

Easy ordering quality beautiful jewelry and coupons offered

Date of experience: January 29, 2025
North Carolina
1 review
0 helpful votes
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Pleased customer
February 8, 2025

Excellent price and shipping options.
Website ease of use.

Date of experience: January 29, 2025
South Carolina
1 review
0 helpful votes
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Surprise gift
February 8, 2025

I can't tell you how pleased or displeased I was with my purchase; it's a surprise for my wife.

Date of experience: January 29, 2025
Tennessee
1 review
0 helpful votes
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I have bought myself and my family many pieces. They are always beautiful.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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I was very satisfied
February 8, 2025

My brooch arrived on time and I love it. I can't wait to wear it. It was exactly as pictured on your site. I was a bit nervous ordering jewelry
On line, but ypur product was perfect. Thank you for great service & wonderful product

Date of experience: January 29, 2025
Oregon
1 review
1 helpful vote
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Love the Purple turquoise ring!
February 7, 2025

Bought 2 Purple turquoise rings - one for me one for Grand daughters Feb. Birthday 🙂

Date of experience: January 28, 2025
New York
3 reviews
2 helpful votes
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Beautiful designs
February 7, 2025
Updated review

Unfortunately, the gold plate wears off, so there is a limited life for these pieces.

Date of experience: January 28, 2025

Fast and easy
January 16, 2024
Previous review

Fast and easy

Date of experience: January 16, 2024
Arizona
1 review
0 helpful votes
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I ordered a beautiful garnet necklace and was thrilled with the quality of the product.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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Excellent service, beautiful earrings
February 7, 2025

Beautiful high quality gold earrings excellent service. Prompt delivery.

Date of experience: January 24, 2025
New York
1 review
1 helpful vote
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LOVEUSALOVETRUMP
February 7, 2025

Great selection -quality gold - easy shopping -I'm a regular shopper here and have never had any problems

Date of experience: January 28, 2025
Florida
1 review
0 helpful votes
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Love Ross Simons
February 7, 2025

I haven't purchased in a few years as I stopped getting the catalogs but will be ordering more now!

Date of experience: January 28, 2025