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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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Always affordable with great quality! Have made several purchases for gifts and for myself!
I just checked out and everything is fine, but yesterday, I could not check out to save my life. I kept trying to check out through PayPal and your website kept trying to force me to sign into an Account. I didn't know my password. It was a mess. Why can't I just check out as a guest even if I do have an account?
Beautiful. Great quality. Love the coloring of the Jade beading used. Overall happy with my purchase and glad I took the chance.
I have ordered from Ross Simons for decades. They never disappoint.
I've enjoyed everything I have ordered. It is easy to return if something is not quite right.
I bought two bracelets, stretch bracelet and a paper clip bracelet. I measured my bracelet at home and ordered an 8 inch for both. They are too big and I have already called to exchange for a 7 inch on both bracelets. Can't wait to get them in.
Everything I have purchased has been of good quality. I am a returning customer.
Easy to place an order, alway on time and never disappointed. Thank you.
Excellent products, excellent service, excellent return process.
I needed to return one of the items I had ordered. It was done seamlessly which seldom happens in the world in which we live!
It was a great good choice and the stones were very clear and the size was good
Excellent price and shipping options.
Website ease of use.
I can't tell you how pleased or displeased I was with my purchase; it's a surprise for my wife.
I have bought myself and my family many pieces. They are always beautiful.
My brooch arrived on time and I love it. I can't wait to wear it. It was exactly as pictured on your site. I was a bit nervous ordering jewelry
On line, but ypur product was perfect. Thank you for great service & wonderful product
Bought 2 Purple turquoise rings - one for me one for Grand daughters Feb. Birthday 🙂
Unfortunately, the gold plate wears off, so there is a limited life for these pieces.
I ordered a beautiful garnet necklace and was thrilled with the quality of the product.
Beautiful high quality gold earrings excellent service. Prompt delivery.
Great selection -quality gold - easy shopping -I'm a regular shopper here and have never had any problems
I haven't purchased in a few years as I stopped getting the catalogs but will be ordering more now!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
You may always sign out as a guest when placing an order. While we aren't certain what may have occurred originally, we are glad that you finally were able to successfully place an order. We always do suggest signing into your account first before placing an order, as it will keep a record of all of your orders in one place. If you do not remember your password, please select "reset password" so you are able to sign in the future. We hope your sister loves the necklace! Private message sent.