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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Products
February 9, 2025

I really like what I ordered - but both items were in the midst of gold over sterling or something else I would not look at
Would like to see the lower value items in its own category.

Date of experience: January 30, 2025
Oklahoma
1 review
1 helpful vote
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Ljb
February 9, 2025

Lots to choose from, good quality, reasonably priced. I always find something I can't live without

Date of experience: January 30, 2025
North Carolina
1 review
0 helpful votes
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Necklace
February 9, 2025
Updated review

It was a good experience. Made it easy for wife's Christmas gift.

Date of experience: December 15, 2024

I think it is okay
December 15, 2024
Previous review

I think it is okay. Just a hard time to go through the steps.

Date of experience: December 5, 2024
California
1 review
0 helpful votes
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My order and the delivery process were easy and quick. I had no issues or concerns with my order.

Date of experience: January 30, 2025
New Jersey
1 review
1 helpful vote
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Great jewelry at affordable prices
February 9, 2025
Updated review

Beautiful jewelry, great quality and fast shipping. Totally satisfied.

Date of experience: January 9, 2025

Love every piece I ordered
January 31, 2025
Previous review

Easy ordering, quick delivery, beautiful jewelry. Loved every piece I ordered.

Date of experience: January 21, 2025
Rhode Island
1 review
1 helpful vote
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Not as expected
February 9, 2025

Not as expected. Item was much thinner than it appeared. Very thin in person not what appeared on website. I returned the very next day aftee delivery

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Great service
February 9, 2025

I love to order from Ross-Simons. If you are not pleased with a purchase it is very simple to return for refund.

Date of experience: June 15, 2024
Illinois
1 review
0 helpful votes
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Diamond Italian horn
February 9, 2025

I put it on and haven't taken it off. Easy to order. Was beautiful. Exactly as shown.

Date of experience: February 10, 2025
New Jersey
1 review
0 helpful votes
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Return and purchase
February 9, 2025

Had to return a defective item which was easy and purchased a more expensive item

Date of experience: January 30, 2025
Alabama
1 review
0 helpful votes
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Lovely Ring
February 9, 2025
Updated review

Very satisfied with the ring, it fits perfectly and the gems are beautiful.

Date of experience: January 30, 2025

So easy to place orders
October 17, 2024
Previous review

So easy to place orders

Date of experience: October 7, 2024
Arkansas
1 review
0 helpful votes
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I ordered 5 cubic eternity bands but they didn't look like the picture when I ordered them. Return is in transit. Should get there on Wednesday

Date of experience: January 30, 2025
Connecticut
1 review
0 helpful votes
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Best jewelry shopping
February 9, 2025
Updated review

Was easy to order correct sized ring, did not make a mistake. Order was received very quickly.Coming back to your site often.

Date of experience: January 30, 2025

Great ring easy to order
February 6, 2025
Previous review

Was looking for a yellow gold ring with pearl of a particular size -easily found one on Ross-Simons! Stylish, contemporary, great price!

Date of experience: January 27, 2025
West Virginia
1 review
0 helpful votes
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Thank You
February 9, 2025

Very good, thank you for your service. Very good, thank you.

Date of experience: January 30, 2025
Rhode Island
1 review
0 helpful votes
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Birthday Gift
February 9, 2025

This was a 65th birthday gift from my husband and is just so beautiful. I will wear it all the time. Thank you your Jewelry is very beautiful.

Date of experience: February 9, 2025
Georgia
1 review
0 helpful votes
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Quality
February 9, 2025

I've been very pleased with all my previous orders & get lots of compliments.

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
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Great company
February 9, 2025

Always a great experience. Easy to order and pay for your order.

Date of experience: September 13, 2024
Pennsylvania
1 review
0 helpful votes
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Easy purchasing
February 9, 2025

R & S has by far the best selections. Friendly people to work with also!

Date of experience: January 30, 2025
Washington
1 review
0 helpful votes
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Trouble with necklace breaking.
February 9, 2025

Had to replace a fairly new necklace because the end broke. Disappointed but you have good prices & many metals are inferior from other companies.

Date of experience: January 27, 2025
Arizona
1 review
0 helpful votes
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Quality product
February 9, 2025

Purchased lab diamond stud earrings, were just the right size

Date of experience: February 1, 2023
Nevada
1 review
0 helpful votes
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Everything is Beautiful
February 9, 2025

I can always find what I want or need at a Great Price. Everything I buy is beautiful and well made

Date of experience: January 30, 2025