Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Ross-Simons

Ross-SimonsReviews 14,649

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
Follow Julie D.
Unfollow Julie D.
Share Review
Report Review

Birthday surprise
February 11, 2025

This was a gift I sent to my daughter in law... she loved it! Size 8, perfect fit.

Date of experience: February 1, 2025
Oregon
1 review
0 helpful votes
Follow C H.
Unfollow C H.
Share Review
Report Review

Ring is as described, gem not very bright - the red ruby is:muddy" n color does not really sparkle.

Date of experience: February 1, 2025
Texas
1 review
1 helpful vote
Follow MARIA V.
Unfollow MARIA V.
Share Review
Report Review

Nothing like the photo
February 11, 2025

I was very surprised how dull and glassy the ring is. I have bought beautiful Cz jewelry from Ross Simmons before and it was great even totally tricking a jewelry store clerk who thought my bracelet was real when he offered to clean it one day. I was very disappointed.

Date of experience: February 1, 2025
Texas
1 review
0 helpful votes
Follow Hang E.
Unfollow Hang E.
Share Review
Report Review

Very quality and good servery and fast delivery, i will order more stuff on my bd

Date of experience: January 31, 2025
South Carolina
1 review
0 helpful votes
Follow Harvey I.
Unfollow Harvey I.
Share Review
Report Review

Valentines gift
February 10, 2025

Quality jewelry at a great price. My wife loved the jewelry!

Date of experience: February 18, 2025
New York
1 review
0 helpful votes
Follow Marcia Y.
Unfollow Marcia Y.
Share Review
Report Review

Lovely jewelry
February 10, 2025

Pleasant experience. Definitely would order again. Great.

Date of experience: January 31, 2025
Illinois
1 review
0 helpful votes
Follow Tracy N.
Unfollow Tracy N.
Share Review
Report Review

Absolutely enjoy all the pieces I've bought and worn. Many friends have been directed towards your Company. Simply Pleased 🥰

Date of experience: February 11, 2025
Florida
1 review
0 helpful votes
Follow Elaine C.
Unfollow Elaine C.
Share Review
Report Review

My set is complete!
February 10, 2025

I first received the earrings for Christmas in 2022, then the matching necklace, also for Christmas in 2023. The final part of this beautiful set was a January 2025 birthday gift from my husband. I have received many compliments when I wear all three pieces.

Date of experience: January 31, 2025
Pennsylvania
1 review
0 helpful votes
Follow Michelina U.
Unfollow Michelina U.
Share Review
Report Review

Love my Earrings!
February 10, 2025

Just received my Lapis stud earrings and 3 pairs of silver, gold and rose gold stud earrings. I love the quality but I find the backings are very hard to get off.

Date of experience: January 31, 2025
Tennessee
1 review
0 helpful votes
Follow Joy Q.
Unfollow Joy Q.
Share Review
Report Review

Lovely!
February 10, 2025

The ring is as beautiful as I had hoped - and fits perfectly. I am very pleased.

Date of experience: January 31, 2025
South Carolina
1 review
0 helpful votes
Follow Debbie H.
Unfollow Debbie H.
Share Review
Report Review

Absolutely love my necklace!
February 10, 2025

Great quality and delivered in a timely fashion! Will definitely be making more purchases in the future!

Date of experience: January 31, 2025
New York
1 review
0 helpful votes
Follow Margaret Z.
Unfollow Margaret Z.
Share Review
Report Review

Amazing
February 10, 2025

All around great. Web site was easy, the communication was on point without being overwhelming..

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
Follow Barbara N.
Unfollow Barbara N.
Share Review
Report Review

Love Ross-Simons! Have shopped here for years. The quality is always superior.

Date of experience: February 10, 2025
Massachusetts
1 review
0 helpful votes
Follow Diane X.
Unfollow Diane X.
Share Review
Report Review

Earrings
February 10, 2025

The earrings were beautiful but much bigger than I thought they would be si I returned them.

Date of experience: February 10, 2025
Missouri
1 review
0 helpful votes
Follow Kimberly D.
Unfollow Kimberly D.
Share Review
Report Review

Beautiful but too heavy
February 10, 2025

Sadly, I had to return the earrings. They are gorgeous and in perfect colors, but the glass is too heavy. A smaller piece would be ideal.

Date of experience: January 31, 2025
California
1 review
0 helpful votes
Follow Janice P.
Unfollow Janice P.
Share Review
Report Review

Fast Service
February 10, 2025

Based on the fast service we received on a previous order (necklace), I ordered a bracelet. It arrived sooner than expected. Quality appears to be very good, and a great price.

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Share Review
Report Review

Very rersponsive Customer Service
February 10, 2025

Had an initial concern with billing that was quickly resolved

Date of experience: February 12, 2025
Barbara J. — Ross-Simons Rep
12 months ago

In order to receive the discounted prices on the special mailers we send out, you must enter the offer code on the mailer in the order online. Private message sent.

California
1 review
0 helpful votes
Follow Paulette N.
Unfollow Paulette N.
Share Review
Report Review

Beautiful Heart
February 10, 2025

Beautiful item for a Valentine's Day gift! This website is user friendly! It is not yet Valentine's Day so I haven't given it to my lovely wife.

Date of experience: February 10, 2025
Ohio
1 review
1 helpful vote
Follow Carolynn C.
Unfollow Carolynn C.
Share Review
Report Review

Beautiful amethyst earrings
February 10, 2025
Updated review

I received my gorgeous amethyst earrings and the are stunning. The perfect match to a pendant I previously own and it makes a gorgeous set. I am truly happy I found them Co-Co Burton, Oh.

Date of experience: February 10, 2025

Website is easy to navigate
October 12, 2024
Previous review

Website is easy to navigate.

Date of experience: October 2, 2024
Ohio
1 review
1 helpful vote
Follow Dani I.
Unfollow Dani I.
Share Review
Report Review

My Favorite Place for Jewelry!
February 10, 2025

I've bought multiple items from Ross Simons and I'm never disappointed. Fair prices, beautiful pieces and a large selection are a guarantee.

Date of experience: January 31, 2025