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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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73,869 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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Shipping
February 27, 2025

It took 4 extra day for my valentine delivery. It's more ups than you.

Date of experience: February 17, 2025
Alabama
1 review
1 helpful vote
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Diamond ear rings
February 27, 2025
Updated review

Quick and easy. Saw ear rings with sale price. A couple of clickes and I was done.

Date of experience: February 17, 2025

Quick and easy
December 12, 2024
Previous review

Quick and easy. Full description of item makes me confident.

Date of experience: December 2, 2024
Pennsylvania
1 review
0 helpful votes
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Silver ring
February 27, 2025
Updated review

Very pretty & well made. A nice, casual, go to, every day piece. I like it very much.

Date of experience: February 17, 2025

Pretty bracelets
January 20, 2025
Previous review

Although nice looking, the bracelets are a little smaller than I thought. Not worth the expense of returning so I will keep them.

Date of experience: January 10, 2025
Georgia
1 review
0 helpful votes
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Previous purchase comparison
February 27, 2025

I purchased the same rings about 2 years ago and they faded making them look like cheap silver. Upon receiving this most recent order, the "gold plating" appears to look more like brass than gold. I put them on as surrounding rings for my wedding band and they are just SO brassy looking compared to my 14kt gold wedding ring. They do not even look CLOSE to14kt gold. I'm disappointed.

Date of experience: February 17, 2025
Utah
1 review
0 helpful votes
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I'm happy!
February 27, 2025

Beautiful piece, timely shipping, happy me! Thank yu so much!

Date of experience: February 17, 2025
New York
1 review
0 helpful votes
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Beautiful & classy
February 27, 2025

Really like the quality & style of the earrings. Fast delivery too.

Date of experience: February 17, 2025
Georgia
1 review
0 helpful votes
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Lovely Jewelry
February 27, 2025

Easy online ordering, prompt delivery, lovely jewelry...

Date of experience: February 17, 2025
Virginia
1 review
0 helpful votes
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ON THE MONEY
February 27, 2025

Purchase red heart jewerly case and heart ring holder
Wife loved both of them felt very special on time delivery too

Date of experience: February 17, 2025
Colorado
1 review
0 helpful votes
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Helpful ordering experience
February 27, 2025

They provided a ring sizing guide to download and print to be sure you're getting the right size

Date of experience: February 27, 2025
New York
1 review
0 helpful votes
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Great quality jewelry
February 27, 2025

Love the jewelry from Ross-Simon's, being a customer since 2012.

Date of experience: February 17, 2025
Maryland
1 review
0 helpful votes
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Beautiful moissanite ring
February 27, 2025

The ring and setting look great, and the moissanite is beautiful.

Date of experience: February 17, 2025
Ohio
1 review
0 helpful votes
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Attractive earrings
February 27, 2025

Easy to navigate and order.
One item significantly smaller than appeared in photo, but still keeping it.
Other item exactly as pictured

Date of experience: February 17, 2025
Illinois
1 review
0 helpful votes
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Great. I received it promptly… although the pendant was a little bigger than expected! It is pretty!

Date of experience: February 17, 2025
Florida
1 review
0 helpful votes
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Shopaholic
February 27, 2025

I was uber exited to the 2carat earrings go on sale at the Black Friday price again. They arrived faster than I expected and boy do they sparkle. Treat yourself lab created is totally the way to go

Date of experience: February 17, 2025
West Virginia
1 review
0 helpful votes
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Reasonable and Efficient experience
February 27, 2025

I needed 18 k earrings because lower grade irritate my highly sensitive ears. These fit the bill nicely and meet my needs. They are appropriate for most occasions and the lovely shine is brilliant. I'm happy because they came quickly and beautifully wrapped in a tiny velvet pouch for an extra pop of a high end shopping experience at home. I'd purchase again from this buyer. This is a quality company in a day when it's hard to find.

Date of experience: February 17, 2025
Florida
1 review
0 helpful votes
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Loved my jewelry purchases
February 27, 2025

Ross-Simons has always provided prompt service. The jewelry is high quality and completely satisfied with my purchases.

Date of experience: February 17, 2025
Israel
1 review
0 helpful votes
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Customer review
February 27, 2025

My niece is very happy with her earrings! She put them on the minute she saw them, and did not take them off

Date of experience: February 17, 2025
Tennessee
1 review
0 helpful votes
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Love them
February 27, 2025

These earrings are beautiful. Good idea about the flat backs.

Date of experience: February 25, 2025
New York
1 review
0 helpful votes
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Not engraved
February 26, 2025

I had wanted my script initials engraved and disc was plain. When purchasing I kept getting error messages, i guess the order did not go through correctly. Will contact to have it engraved

Date of experience: February 16, 2025
North Carolina
1 review
0 helpful votes
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Completely Satisfied
February 26, 2025

The ring that I ordered arrived on time and was a perfect fit.
I am a satisfied customer.

Date of experience: February 16, 2025