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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
This company responds to reviews on average within 3 days

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Alabama
1 review
0 helpful votes
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Beautiful products
February 26, 2025

Found online. Love the ring. Love viewing all of their products

Date of experience: February 16, 2025
New York
1 review
0 helpful votes
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Cat earrings
February 26, 2025

My girlfriend liked her cat earrings she said that they were cute. I need to find somehting practical for sport which is a looped earring these are not looped but are definitely cute!

Date of experience: February 16, 2025
Minnesota
1 review
0 helpful votes
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Earrings
February 26, 2025

Both pairs I ordered are nice. Smaller than anticipated after viewing on model

Date of experience: February 16, 2025
Minnesota
1 review
0 helpful votes
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Wouldn't change a thing...
February 26, 2025

Great quality beautiful ring. Will order from them again. Second time ordering from them.

Date of experience: February 16, 2025
Georgia
1 review
0 helpful votes
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Great Earrings Wife Digs Them
February 26, 2025

Great selection, nice items, looks wonderful. Wife happy.
Done and done.

Date of experience: January 4, 2025
Massachusetts
1 review
0 helpful votes
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Wife loves it!
February 26, 2025

Item was exactly as advertised, arrived quickly, and my wife loves it! What more can you ask!

Date of experience: February 14, 2025
California
1 review
0 helpful votes
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Perfect Valentine's Day gift
February 26, 2025

My wife wanted a new silver bracelet back in December. We decided no Christmas gifts this year. So I bought her the bracelets she wanted for Valentine's Day. She loved them.

Date of experience: February 16, 2025
New Jersey
1 review
0 helpful votes
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Absolutely beautiful!
February 26, 2025

My experience with Ross Simmons has alway been great and excellent services with beautiful products.
They always have great sales with affordable ways of getting the product you love or want to buy.

Date of experience: February 16, 2025
North Carolina
1 review
0 helpful votes
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Fabulous
February 26, 2025

Excellent experience as always! I always love shopping at Ross Simons. Customer service is always top notch.

Date of experience: February 16, 2025
California
1 review
1 helpful vote
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Not what I wanted.
February 26, 2025
Updated review

They are lovely but I thought they were dangling but they are solid. So I want to return them.

Date of experience: February 16, 2025

Easy to work with
May 15, 2024
Previous review

Easy to work with.

Date of experience: May 5, 2024
Indiana
1 review
0 helpful votes
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Just what I wanted
February 26, 2025

I love my bracelet, I was looking for a very delicate bracelet that I could wear all day.

Date of experience: February 16, 2025
Illinois
1 review
0 helpful votes
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It was what I expected
February 26, 2025

My orders= fast delivery and in love w/ my earrings. Good quality. And beautiful.

Date of experience: February 16, 2025
Illinois
1 review
0 helpful votes
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Not as pictured, flimsy
February 26, 2025

The ring looks beautiful in the picture and you can easily see the design. In reality it's tiny and flimsy very disappointed with R-S.

Date of experience: February 16, 2025
Tennessee
1 review
1 helpful vote
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Credit card charged twice
February 26, 2025

The bracelet I purchased was great but the hassle of being charged twice was not so great.

Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 16, 2025
Barbara J. — Ross-Simons Rep
12 months ago

Orders are not charged twice. What you are seeing is a preauthorization when the order is placed, followed by a charge when the piece ships. Payment is only captured once. Private message sent.

West Virginia
1 review
0 helpful votes
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Beautiful bracelet
February 26, 2025

Fast service, item exactly as described, secure packaging.

Date of experience: February 16, 2025
Florida
1 review
0 helpful votes
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2 carat diamonds does
February 26, 2025

When I opened my box and saw the beautiful diamond studs, I was really surprised at how nice and polished and shiny they were. These were lab generated diamonds, but you could never tell by looking at them. They are stunning and I love them!

Date of experience: February 16, 2025
Alabama
1 review
0 helpful votes
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Beautiful ring but…
February 26, 2025

It was a beautiful ring but too wide for my finger. The return was easy.

Date of experience: February 16, 2025
Missouri
1 review
0 helpful votes
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Response
February 26, 2025

I did not receive the item I ordered but something similar. In order to avoid the hassle of returning and reordering, I accepted what was shipped.

Date of experience: February 28, 2025
Rhode Island
1 review
0 helpful votes
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Sparkly!
February 26, 2025

. Beautiful sparkle. Understated elegance. Classic style.

Date of experience: February 16, 2025
Florida
1 review
0 helpful votes
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ALWAYS LOVE MY RS PURCHASES
February 26, 2025

Jewelry is always as described and delivery is fast. I have purchases from RS for many years.

Date of experience: February 16, 2025