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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The products I have received from you are really very nice. I am pleased!
I purchased an item for my wife and Valentine's Day.
It wasn't to her liking so I needed to return it.
The whole return process was difficult and antiquated.
It cost too much, difficult to write everything that was required in the shipping label to return. It was much too small.
I honestly believe they make it difficult so that they will have your returns…
The bangle is beautiful and looks very nice on. The right size and very shiny. The shipping was very fast and delivered in a nice cloth envelope and box. A+
Was disappointed when the package was opened an.only 1 ear ring was present. Good way to sell another one.
I have fears after reading the comments. It's so petite! Hoping I don't lose the back piece. Had to have help putting it in. 🤞🤞🤞
It's a great product and great price, will definitely purchase more
Experience is pretty good would like customer service to contact me about latch on bracelet
A perfect Valentines bracelet for my wife! Shipped to me within days of ordering.
Wow! I absolutely love my good fortune pink jade bracelet. Ordering was super easy and it came so fast. I received updates with every step of the shipping process. Im so happy and obsessed with Ross Simons jewelry.
No experience, I found something that I fell in love with. Which is not hard to do with Ross Simmons jewelry and fortunately I was able to afford it at this time. Was very happy when I opened it and I am still wearing them. Have gotten many compliments
The website was so easy to navigate and there was a lovely assortment of jewelry.
It was fast and easy 🥰 I loved it. I will buy from this company again, love the jewelry and the price was amazing. Thank you very much
Love all you beautiful and unique jewelry, reasonably priced,
Smooth experience. I received my bracelet promptly and it is just lovely. I plan to wear it every day!
Fast shipping and love the ring! It was true to size and lovely!
Have shopped with Ross Simons for several years now. Always pleased with their jewelry. Good quality products and reasonable prices.
Everything went well with my product I can say the cross is little small but looks great, The chain is very tiny I thought it would be little bigger in diameter overall very nice.
I m waiting to receive them. I was a jeweler for 44 years. Managed long s in south shore plaza prior to retiring. I hoping the quality is as nice as the photo.
Love your site… I worked for long s for 24 yrs. And I shop with you regularly
I was shocked when I opened the package and saw how tiny my earrings were. They were shown to scale in a photo of a woman. These were 1/4 the size. I will be returning them.
We regret that the earrings were not as expected. It can be difficult to depict size online, that's why we always include a photo shown to scale on a model, as well as include the exact dimensions of the piece in the Product Details section online. We always want our customers to be 100% satisfied with their pieces and offer a 30-day money back guarantee. Private message sent.
Excellent shopping experience and fast delivery. My wife loved the earrings.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret that the necklace and pendant were not as expected. We always want our customers to be 100% satisfied and offer online return processing, where you can print a label for easy return shipping. Customer experience is important to us, and we don't want anyone to keep anything they aren't in love with. We appreciate your feedback and will certainly forward your concerns to the appropriate team. Private message sent.