On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Get the product on time, without any issue. Satisfied with the service
Very good arrived promptly notified each stage of the process.
I love the jewelry I purchased from Ross Simmons. I would consider myself a cheap person, but I find that quality is also important. I found the products I wanted with the highest quality, and at a price point that I could work with. Will definitely shop with them again. Plus, shipping was pretty fast as well!
The necklace was just as advertised: gorgeous. Delivery was prompt despite weather issues.
Intensely dislike constant upselling, especially with a fairly useless money grab such as 'extended protection'.
Beautiful earrings, I knew she would love them and she did. Arrived right on time for Valentine's Day!
Wife found the product and texted the link so I bought one. It was professional and easy. And the valentine gift was on time! Ty ty!
Easy to order. Big beautiful stones. Wife loved them. A very good buy. Would buy again.
Nice l really like the services and all the products that l bought from them are very nice.
I bought an opal ring for my wife. She loves it. I wouldn't hesitate to order again.
Great company and customer service. Great quality jewelry.
Easy online experience. Helpful photos and descriptions. All proved accurate. "Nice n Easy…"
High quality chain & the heart within the mother of pearl circle is a perfect size.
Very pretty bracelets, prompt shipping, just as pictured on web site
The item showed up in time for Valentines Day as promised, which was good.
The topaz stone necklace metal finish was off. The color looked like a coppery color. The stone settings weren't as varied as appeared online and the stone part of the necklace kept rolling over. Sent it back.
Earrings were not exactly as photos shown. Photos appeared to show round hoops. They are actually elongated.
The treble clef ring is so beautiful and comfortable to wear.
Great choices, easy website, quick delivery! They promised to have it here by Valentines day, and it arrived on Valentines day-perfect!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Most of our customers love to receive offers of highly discounted pieces upon checkout, but we understand there are others who do not wish to have that temptation. The Extended Warranty is something we feel is important to offer all of our customers, to protect their investment, should their piece need to be repaired or replaced in the future. Of course, if you do not wish to purchase it, simply select "no thanks" on the ad and it will disappear. Private message sent.