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Ross-SimonsReviews 14,649

4.0

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,170
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Georgia
1 review
0 helpful votes
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I needed pink earrings to wear with a fuschia ball gown. Both pairs (described as pink and shown as being pink on the listing photos) arrived in a garnet red color. They don't match the dress and I will not be able to use them for the gala.

Date of experience: February 19, 2025
Rhode Island
1 review
0 helpful votes
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Love the customer service and the quality! Great family business

Date of experience: February 19, 2025
Michigan
1 review
0 helpful votes
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Beautiful bracelet
March 1, 2025

The order came on time for Valentine's Day. Got so may compliments on it. I love the bracelet

Date of experience: February 19, 2025
Pennsylvania
1 review
0 helpful votes
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Nice jewlry for the price.
March 1, 2025

Love the cat necklace, although the clasp is too small for me.

Date of experience: February 19, 2025
South Carolina
1 review
0 helpful votes
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Love the stud earrings!
March 1, 2025

Beautiful 2 ct lab diamond earnings. They are simply gorgeous!

Date of experience: February 19, 2025
Massachusetts
1 review
0 helpful votes
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I am a frequent shopper at Ross Simon. Always have been amazed how short the delivery time is. This latest purchase seemed to be stuck in Indianapolis for weeks. Not blaming Ross Simon, it seemed to be the postal service.

Date of experience: February 19, 2025
New Hampshire
1 review
0 helpful votes
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Awesome like it
March 1, 2025

It was perfect and awesome for my girlfriend she loved it it was awesome and cool and awesome

Date of experience: February 19, 2025
North Carolina
1 review
0 helpful votes
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Love my necklace.
February 28, 2025

I purchased this necklace in honor of my 17 year old Pekingese. I wanted something special for my Valentine's and Birthday gift. This necklace fit the bill for me. I'm very happy with this product.

Date of experience: February 19, 2025
New Jersey
1 review
0 helpful votes
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I am pleased with my purchase
February 28, 2025

The product is beautifully packaged! Amazing!
My earrings are beautiful and what I was hoping for.

Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Not as expected
February 28, 2025

The Bali style necklace was nicely designed, but much thicker & heavier than expected. I had purchased it for a friend & it was much too "clunky" fir her to wear.

Date of experience: February 18, 2025
Washington
1 review
0 helpful votes
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Beautiful ring!
February 28, 2025

Spotted this ring in an advertisement and loved it, it's just "me". Received in perfect condition and I am very happy with it.

Date of experience: February 18, 2025
Missouri
1 review
0 helpful votes
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An 11 carat ring
February 28, 2025

I looked on line at this Ross-Simon ring & others as well for a while, but it was an easy look. I loved this amethyst ring. My bday isn't Feb. But I choose that one. I have a rather large hand so I easily accommodated it. This was my Xmas gift from my husband, but I picked it out.👍

Date of experience: February 18, 2025
Oklahoma
1 review
0 helpful votes
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Valentine's Day
February 28, 2025

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Date of experience: February 18, 2025
California
1 review
0 helpful votes
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Love the rings
February 28, 2025

I have been ordering from Ross Simons for the past 35 years and have never been disappointed. I ordered two rings to wear on a vacation as I don't want to wear my wedding ring. Very pleased with my purchases.

Date of experience: February 18, 2025
Florida
1 review
0 helpful votes
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Love it
February 28, 2025

Shop here often. Never disappointed. Love the jewelry. Fun

Date of experience: March 2, 2025
Ohio
1 review
0 helpful votes
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Topaz appears different than on site.
February 28, 2025

Shopping in general was a good experience. The London Blue stone was not as saturated in color as it appears online and in your catalog. I returned this ring.

Date of experience: February 18, 2025
Pennsylvania
1 review
0 helpful votes
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Wife loved them!
February 28, 2025

Nice quality and great shipping! The engraving was beautifully executed.

Date of experience: February 14, 2025
Connecticut
1 review
0 helpful votes
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Very satisfied with a positive resukt
February 28, 2025

I received one of two parts of my order. They said that they would replace the item ship it for free and I'd receive it in two days. They were true to their word. I received the ring and I love it.

Date of experience: February 18, 2025
South Carolina
1 review
0 helpful votes
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Exactly what wanted
February 28, 2025

Simple, but very pretty with a nice sparkle. Perfect to wear when I don't want to wear my larger engagement ring.

Date of experience: February 18, 2025
Indiana
1 review
0 helpful votes
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Pretty
February 28, 2025

The earrings are lovely. These black pearls are more navy blue, but that's common. Most black pearls aren't actually black, but dark. These looked a little more cutesy than elegant...which was disappointing.

Date of experience: February 18, 2025