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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,553 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,198
shipping
48
quality
9,941
This company responds to reviews on average within 3 days

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56,215 reviews
+39
How would you rate Ross-Simons?
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Washington
1 review
0 helpful votes
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Good not great
March 17, 2025

Looked way nicer online than in person. Looks a lot bigger and more bold online if that makes sense. Have not given it to my wife yet but my first impression of it wasn't great.

Date of experience: March 7, 2025
Wisconsin
1 review
0 helpful votes
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Beautiful jewelry
February 2, 2025

Excellent customer service, Completely satisfied.
Thank you for working with me and providing outstanding service. Every piece I ordered was beautiful.

Date of experience: January 23, 2025
Florida
1 review
0 helpful votes
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Easy buy not so easy return
January 7, 2025

Was very easy to buy jewelry gift. One of the earing pairs she wanted to return and was an involved process: you have to call customer srv first, complete multiple info fields and put them in right places and then drive to Post Office and mail unless u want to ship without proof

Date of experience: December 28, 2024
Tennessee
1 review
0 helpful votes
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Incredibly dainty
February 20, 2025

This chain is very dainty- which for the price I paid makes sense. I'm having a hard time keeping the toggle closed so that the chain doesn't fall off.

Date of experience: February 10, 2025
New York
1 review
0 helpful votes
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Website ordering difficult.
February 20, 2025

In your catalogues, the silver and gold chains were on one page, pictured next to one another, making it easy to compare and choose. Not so with online ordering

Date of experience: February 10, 2025
California
1 review
1 helpful vote
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Diamond heart pendant
April 2, 2025
Updated review

I bought this diamond heart pendant for my daughter's 40th birthday. It's stunning! The quality is outstanding. I'm sure she will love it as much as I do.

Date of experience: March 23, 2025

Easy and fast
January 7, 2025
Previous review

Easy and fast. Beautiful selection.

Date of experience: December 28, 2024
Minnesota
1 review
0 helpful votes
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Very Nice Website
February 11, 2025

I enjoy shopping at Ross-Simons, and I've gotten a number of things I love. Unfortunately, this ring was not one of them. It looks and feels like cheap costume jewelry.

Date of experience: February 1, 2025
North Dakota
1 review
0 helpful votes
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Wonderful says it all!
December 31, 2024

I ordered a beautiful matching necklace and earrings set as z Christmas present for my wife. The came on time, the date promised with no additional shipping cost. Beautifully boxed, and inside drawstring pouches. Very special!

Date of experience: December 21, 2024
New York
1 review
0 helpful votes
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Lovely earrings
January 12, 2025

I purchased a pair of fresh water pearl earrings in Japan and lost one of them. I was happy to see that you had a similar pair. Purchase was easy and fast. I only wish I could have purchased just one earring rather than a pair. C'est la vie.

Date of experience: January 2, 2025
Tennessee
1 review
0 helpful votes
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Jewelry Doesn't look like the website
March 7, 2025

I'm not too pleased with my purchase. A pair of the earrings doesn't quite look like the website display and the necklace feels cheap. It's my first purchase but doubt I'll buy again.

Date of experience: February 25, 2025
California
1 review
0 helpful votes
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Perfectly made for a feminine lady wanting sparkling diamonds!
May 1, 2025
Updated review

Loved the packaging, the quick shipment with USPS, the exceptional quality of the ring, the availability of affordable options that are beautiful, and the availability of sterling silver rings with diamonds!

Date of experience: April 21, 2025

Great offer and I have always had good experiences...
April 19, 2025
Previous review

Great offer and I have always had good experiences with the ordering process.

Date of experience: April 9, 2025
Texas
1 review
0 helpful votes
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A very classic cross necklace.
May 4, 2025
Updated review

I have had several previous purchases from Ross-Simons and they offer very elegant and reasonably priced items. Looking forward for a 50th anniversary item for my Wife.

Date of experience: April 24, 2025

Ross Simons consistently provides high quality products...
August 8, 2024
Previous review

Ross Simons consistently provides high quality products which always meets and exceeds expectations.

Date of experience: July 29, 2024
California
1 review
0 helpful votes
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Beautiful!
January 10, 2025

I love this ring! So beautiful! I was also pleasantly surprised. I placed the order the Sunday afternoon before Christmas. The website said delivery would be before Christmas, but I didn't believe it. Didn't really care, as it was just something for me. Two days later on Tuesday (Christmas Eve), the package arrived. Well done! And, as I said, the ring is beautiful!

Date of experience: December 31, 2024
New Jersey
1 review
0 helpful votes
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Absolutely beautiful!
February 26, 2025

My experience with Ross Simmons has alway been great and excellent services with beautiful products.
They always have great sales with affordable ways of getting the product you love or want to buy.

Date of experience: February 16, 2025
New York
1 review
0 helpful votes
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Cat earrings
February 26, 2025

My girlfriend liked her cat earrings she said that they were cute. I need to find somehting practical for sport which is a looped earring these are not looped but are definitely cute!

Date of experience: February 16, 2025
Maryland
1 review
0 helpful votes
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14KT Gold at reasonable prices
February 14, 2025

I was looking for a specific item - chain extender in 14KT gold and with a Google search came across Ross-Simons. They offer various lengths, styles and options and in both yellow and white gold so I was able to purchase exactly what I was looking for.

Date of experience: February 4, 2025
Texas
1 review
0 helpful votes
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Excellent products at a reasonable price.
March 15, 2025

We ordered a silver necklace and matching earrings. We are completely satisfied with the quality of the jewelry. The price was very reasonable which made our experience even better. We highly recommend Ross-Simon and will shop here again.

Date of experience: March 5, 2025
Massachusetts
1 review
0 helpful votes
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Ross-Simons Concierge - Moi Et Toi ring
February 6, 2025

I was contacted by the Ross-Simons Concierge who explained the current sale with a $50 credit towards my next purchase. What a terrific service. Wow! So, I bought a Moi et Toi ring (similar to Josephine Bonaparte's engagement ring) and used my credit on a purchase the following month for an hombre blue topaz pair of earrings I had my eye on. And I came back a 3rd time for another Moi et Toi ring for my son's girlfriend. It was such a reasonable price. Thank you, Ross-Simons!

Date of experience: January 3, 2025
New York
1 review
1 helpful vote
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I am very happy with my earrings They are beautiful!
March 14, 2025
Updated review

I had a problem with the delivery because I had to sign for my package, and I was never home when UPS came to my home. But, in the end, it was sent to my work address, where I was able to receive my earrings. Thank you!

Date of experience: March 14, 2025

Awesome
December 5, 2024
Previous review

Everything I have bought at Ross Simons has been beautiful!

Date of experience: November 25, 2024
California
1 review
0 helpful votes
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Love it
April 2, 2025

Quality jewelry
Seamless transactions as always with convenient purchase options
Been shopping with this company for years and always a happy satisfied customer

Date of experience: March 23, 2025