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Ross-SimonsReviews 14,705

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,532
shipping
50
quality
13,219
This company responds to reviews on average within 2 days

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70,723 reviews

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Washington
1 review
0 helpful votes
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Beautiful charm
September 21, 2025

I absolutely love this sapphire cross charm. It's beautiful and I can wear it on a necklace chain or a bracelet. I recommend this!

Date of experience: September 11, 2025
New York
1 review
0 helpful votes
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Pleasantly pleased!
September 21, 2025

I made 2 purchases as birthday gifts for my daughters. The site was very user friendly. I bought an emerald ring with diamonds which is beautiful and looks exactly as it was pictured. I am sure my daughter will love it! The second gift is a pair of diamond Huggies earrings for my other daughter's birthday. They are stunning with plenty of sparkle! I can't wait to share their excitement upon opening their gifts!

Date of experience: September 11, 2025
California
1 review
0 helpful votes
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Good service
September 21, 2025
Updated review

My order was processed quickly and delivered promptly!

Date of experience: September 8, 2025

So far, so good!
September 11, 2025
Previous review

So far, so good!

Date of experience: September 1, 2025
New Jersey
1 review
0 helpful votes
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Purchased these murano heart earrings as a gift & was disappointed when I received them. One heart was bigger in size than the other & one was not centered properly. Couldn't believe no one takes the time to inspect these details before sending. I did not have time to call & complain because I needed to gift them right away. I prayed the recipient would not be so eagle-eyed, but it certainly deflated my hope of giving the perfect gift to someone I know who would have appreciated better quality. Never had these issues with anything I've ever purchased for myself from RS. It just figures.

Date of experience: September 4, 2025
Florida
1 review
0 helpful votes
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Emerald and 10k gold drop earrings
September 21, 2025
Updated review

USPS took their time, but finally I have them! Love them, too!

Date of experience: September 11, 2025

Everything ordered was exactly as advertised.
December 3, 2024
Previous review

Completely satisfied with each order. Beautifully packaged and delivered on time. Photos of the jewelry on a model are very helpful for scale.

Date of experience: November 23, 2024
North Carolina
1 review
1 helpful vote
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Anniversary gift
September 21, 2025

Purchased a gold bangle bracelet as a gift for our 63rd wedding anniversary and my wife loves it!

Date of experience: September 11, 2025
Georgia
1 review
0 helpful votes
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Cute charm
September 21, 2025
Updated review

I thought the world charm would be round instead of flat. But it's beautiful and already on my bracelet

Date of experience: September 11, 2025

Slight confusion on PayPal it loads it up twice
May 29, 2025
Previous review

Slight confusion on PayPal it loads it up twice

Date of experience: May 19, 2025
Texas
1 review
0 helpful votes
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Halloween jewelry
September 21, 2025
Updated review

Always a good experience purchasing from Ross Simons. Quality items that are better than expected. Packaged beautifully. Prompt shipping. Thank you

Date of experience: September 11, 2025

Easy to navigate website
September 10, 2025
Previous review

Easy to navigate website. Quality merchandise. Prompt shipping. Thank you.

Date of experience: August 31, 2025
California
1 review
0 helpful votes
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Nice Halloween earrings
September 20, 2025

Very cute Halloween earrings, Murano glass. Unfortunately, one of them was broken, managed to glue the broken piece… but still looks kind of broken.

Date of experience: September 10, 2025
Florida
1 review
0 helpful votes
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Jewelry lover
September 20, 2025

Im very satisfied with the items I have purchased. I will recommend to anyone

Date of experience: September 10, 2025
California
1 review
0 helpful votes
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Delivered the Dream!
September 20, 2025

The ability to select my carat size, ring material and diamond characteristics (certified) at such a great price was amazing! I had been shopping for a specific ring style, diamond size, etc for my 40th wedding anniversary and 60th BDay and two local diamond stores couldn't deliver (they were twice the price and smaller size or didn't have platinum). I was nervous but knew there was a 30 day return policy which made me feel better- but when it arrived it was perfect!

Date of experience: September 10, 2025
Tennessee
1 review
0 helpful votes
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Bracelet
September 20, 2025
Updated review

I have bought several pieces from this company and always been pleased. This bracelet I purchased for my mom for Christmas. She's going to love it

Date of experience: September 10, 2025

I have ordered several pieces from this company and...
May 13, 2025
Previous review

I have ordered several pieces from this company and have loved every one.

Date of experience: May 3, 2025
Michigan
1 review
0 helpful votes
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Very happy with my order
September 20, 2025

Very pleased with my order. Received it very fast.

Date of experience: September 10, 2025
Pennsylvania
1 review
0 helpful votes
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The bracelet broke
September 20, 2025

After only wearing the bracelet, a couple times it snapped today and a piece broke off. It's hollow doesn't seem sturdy at all.

Date of experience: September 10, 2025
South Carolina
1 review
0 helpful votes
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Hit or miss with items.
September 20, 2025

Some things I've bought are nice, others look fake and dull.

Date of experience: September 10, 2025
Barbara J. Ross-Simons Rep
3 months ago

We strive to provide descriptions and photo's that are as accurate as possible. We’re always working to improve how our pieces are presented online, and your input helps us refine both our product selection and the way we showcase them.

Massachusetts
1 review
0 helpful votes
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Staff people that provide services
September 20, 2025

When I called the personal to whom I spoke to were very helpful

Date of experience: September 10, 2025
New York
1 review
0 helpful votes
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Pretty but Not Vintage
September 20, 2025

Advertised as "Vintage" but really only styled somewhat like a vintage piece would be.

Date of experience: September 10, 2025
Washington
1 review
0 helpful votes
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Timeless
September 20, 2025
Updated review

I learned of Ross-Simon from my late father who always gave me beautiful jewelry for my birthday and Christmas. Now that he is passed, I go to Ross-Simon to treat myself in his memory.

Date of experience: September 10, 2025

My late father bought me beautiful jewelry from Ross...
September 9, 2025
Previous review

My late father bought me beautiful jewelry from Ross Simons which drives me to this site today to choose a gift for myself for my birthday today!

Date of experience: August 30, 2025
Pennsylvania
1 review
0 helpful votes
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Very pretty but smaller than shown
September 20, 2025
Updated review

Very nice heart pendant but much smaller than the picture shows.

Date of experience: September 10, 2025

Nice jewelry, not sure about quality
March 28, 2025
Previous review

Pieces are nice, will be interesting to see how long they last.

Date of experience: March 18, 2025
Illinois
1 review
0 helpful votes
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Charms
September 20, 2025

Beautiful charms, quick and efficient shopping experience and delivery

Date of experience: September 10, 2025